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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Best place to work - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      5.0
      Mar 2, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance Support seniors and managers Good incentive monthly

      Cons

      Base salary is pretty low but you can achieve unlimited incentive

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback! We're glad to hear that you appreciate the work-life balance, support from seniors and managers, and the opportunity to earn good monthly incentives. We follow company standards, but we ensure that employees have the potential to maximize their earnings through performance-based incentives. We also appreciate your kind words about management and their efforts.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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