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Firstsource Solutions

Engaged Employer

Good cukture - Customer Service Representative Firstsource Solutions Employee Review

4.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Good training.

Cons

No cons. Less pay. May not grow technical skills.

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Firstsource Solutions Response
1y
Thank you for your feedback! We're glad to hear that you find Firstsource a great place to work and appreciate the training programs we provide. We follow company standards and regularly review our compensation structure to stay competitive. While certain roles may not focus on technical skill development, we encourage employees to explore internal growth opportunities and upskilling programs to enhance their career progression.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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