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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Experience with sky - CSA - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      Mar 26, 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really had a better experience working in firstsource. And happy to be a part of Sky. Working on the floor helps is to improve each day and will experience different situations daily which will give us a different challenge and interest to face different situations daily which.

      Cons

      No cons as of now.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback! We're delighted to hear that you’ve had a great experience at Firstsource and that your role presents new challenges and learning opportunities every day. We appreciate your enthusiasm and are committed to maintaining a dynamic and engaging work environment!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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