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Firstsource Solutions

Engaged Employer

. - Customer Service Representative Firstsource Solutions Employee Review

3.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours for part time employees

Cons

Long hours. Very little consideration for employee concerns

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Firstsource Solutions Response
1y
Thank you for taking the time to share your feedback. We're glad you valued the flexibility offered at Firstsource, particularly for part-time colleagues. We are sorry to hear about your concerns regarding working hours and the level of support you experienced. Listening to our colleagues and addressing their feedback is important to us, and we continue to work on improving communication and support across all levels of the business. We appreciate your contributions during your time with us and wish you all the best for the future.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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