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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      It's a call centre... A fair bit cleaner and more organised. - Customer Service Agent Firstsource Solutions Employee Review

      2.0
      Apr 20, 2025
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clean work environment Friendly managers

      Cons

      Not much room for improvement

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback. We’re pleased to hear you had a positive experience with our work environment and management team. We understand that opportunities for growth are important, and we’re continuously working to strengthen our development pathways and make progression more visible and accessible across all roles. We appreciate you sharing your experience and wish you all the best in your next steps.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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