Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Okish - Customer Service Agent (CSA) Firstsource Solutions Employee Review

      4.0
      Apr 22, 2025
      Customer service agent (csa)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment supportive colleagues and overall good experience

      Cons

      No work life balance, pressure from TL and manager also food is disgusting at the canteen

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback. We're glad you had a positive experience with our work environment and team culture—it’s something we truly value. We understand that maintaining work-life balance can be challenging at times, especially during high-demand periods. The nature of our business requires us to meet certain operational goals, and we appreciate the efforts of all our team members in achieving them.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Agent (CSA) reviewsFirstsource Solutions review