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Firstsource Solutions

Engaged Employer

Review - Call Center Representative Firstsource Solutions Employee Review

4.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Listening to employees with focus group discussions with HR

Cons

Low pay increase per year

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Firstsource Solutions Response
1y
We appreciate the feedback regarding compensation and understand that pay is a key factor in overall job satisfaction. As an organization, we regularly review our compensation structures to ensure they are competitive and aligned with market standards, internal equity, and organizational goals. While we may not always be able to match every expectation immediately, we are committed to ongoing dialogue, transparency, and continuous improvement.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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