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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      small people with big egos - Customer Service Agent (CSA) Firstsource Solutions Employee Review

      2.0
      May 27, 2025
      Customer service agent (csa)
      Recommend
      CEO approval
      Business Outlook

      Pros

      the workplace is full of nice people

      Cons

      everything else apart from colleagues

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your honest feedback. We’re pleased to hear that you found your colleagues to be a positive part of your experience; we know how important a supportive team is in any workplace. We’re sorry to learn that other aspects of your time at Firstsource didn’t meet your expectations. We appreciate you taking the time to share your thoughts and wish you the very best for the future.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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