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Firstsource Solutions

Engaged Employer

Promotion - Team Executive Firstsource Solutions Employee Review

5.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

I've worked at Firstsource for almost 8 years, and it's been a truly pleasant journey. I started my career here as an agent and, over the years, had the opportunity to grow into the roles of SME and then Team Lead. The company has always recognized hard work and potential, which played a big role in my career progression. The work environment is supportive, and there's a strong focus on learning and development. Leadership is approachable, and team collaboration is encouraged. If you're someone who's dedicated and looking to grow within the organization, Firstsource offers great opportunities. Like any company, there are challenges, but the overall experience and the career growth I've experienced make it a great place to build a long-term career.

Cons

The overall experience is positive.

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Firstsource Solutions Response
1y
Thank you for sharing your experience! It’s truly inspiring to hear about your 8-year journey with Firstsource progressing from an agent to SME and now Team Lead is a testament to your dedication and the growth culture we strive to nurture. We're glad to know you’ve felt supported and recognized throughout your career path, and that leadership and team collaboration have contributed positively to your experience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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