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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good but too much work - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Jul 31, 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for learning for freshers

      Cons

      Can be very frustration by demands

      avatar
      Firstsource Solutions Response
      10mo
      Thank you for sharing your experience with Firstsource. We’re happy to hear that you found the company a good place for freshers to learn and gain valuable experience. We understand that at times the demands of the role can be challenging, and we are continually working to balance performance expectations with adequate support to ensure employees can thrive while maintaining their well-being

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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