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Firstsource Solutions

Engaged Employer

My personal Experience - Process Leader Firstsource Solutions Employee Review

4.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

I would say I had a fruitful journey within FirstSource. Started off at a junior level and climbed up the ladder in a short span of time which is a great indicator of a friendly, healthy, fair and employee centric work environment with endless growth opportunities. It continues to be a great experience as I continue to enjoy working and learning new things at work every day. Great experience and a great place to work at!

Cons

The only difficult part in my domain was rotational shift and rotational week off which made it very challenging to maintain a healthy work life balance.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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