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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Valuable Learning Experience with Leadership Opportunities - Subject Matter Expert (SME) Firstsource Solutions Employee Review

      5.0
      Sep 10, 2025
      Subject matter expert (sme)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The organization fosters a collaborative work environment and provides ample opportunities for skill development. Leadership is supportive, and there is consistent encouragement to take initiative. Serving as SME and acting Team Leader has enhanced my leadership, communication, and problem-solving abilities. Training resources and peer support contribute positively to daily operations.

      Cons

      Balancing multiple responsibilities, such as SME and acting leadership roles, can be challenging at times. Recognition for additional contributions may be delayed, though it is eventually acknowledged. Shift flexibility could be better, but schedules are mostly manageable.

      avatar
      Firstsource Solutions Response
      8mo
      Thank you for your feedback. We’re glad to hear that you value the collaborative work environment, skill development opportunities, supportive leadership, and training resources. We will continue exploring ways to enhance career progression, employee growth, and acknowledgment of contributions.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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