Disappointing change in culture - Manager Fiserv Employee Review

2.0
Jan 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Consistent growth, key industry, overall good opportunities to work on relevant technologies. Benefits, pay, and employee programs are good for a large company. Real efforts to diversify leadership.

Cons

Original Fiserv culture was pretty good, and it generally felt like employees were valued, though annual layoffs to cut cost were disheartening. New culture feels like employees are simply line items in the expenses, or boxes on an org chart. Draconian policies ending hybrid work schedules, purging remote employees, and hiring location restrictions in NJ show a huge disconnect with reality. HR communications tries to put a good spin on the decisions, but it will cripple productivity and has driven morale even lower.

Explore other reviews about Fiserv

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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