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Fiserv Reviews
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Full-timePart-timeApprove of CEO
Jeffery Yabuki
1,049 Ratings
Pros
Very proactive in creating a positive work/life balance (in 206 reviews)
Ability to work from home for a Fortune 500 company (in 89 reviews)
Cons
difficult work/life balance, no bonus for employees (in 61 reviews)
Upper management has no clue what happens on a daily basis and middle management is just the bearer of bad news (in 69 reviews)
- Featured Review
Helpful (17)
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"Getting better all the time"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Fiserv full-time (More than 3 years)
Pros
Fiserv's management cares. I mean - really cares. About employees as people, about the work and takes pride in it, about its customers and its ability to service them in a forward thinking, competitive way. Do they get everything right every time? No, but who does. Salaries are competitive, promotion avenues are plentiful and exercised regularly, career paths have multiple growth opportunities, and many positions come with bonus earning potential. Standards are flexible and logical, and largely adhered to. Input is freely asked for and accepted from the workforce to management, and historical tribally accepted directions are questioned for validity when appropriate. Work from home opportunities abound, both partial and full-time at every level. And people are generally nice, hard working, and desiring to get the job done. Fiserv stock options available within the benefits package as well at discount. Employee appreciation program can be quite lucrative too, offering a gift card based thank you system ranging from $50 to $1,000.
Cons
Medical/dental package - leaves something to be desired, but what large scale employer has a good one with what has happened in that industry the last 5 years? High deductible + HSA is the only one with a somewhat reasonable premium.
Fiserv will take whatever you give it. The careers here are demanding. Maintaining a work/life balance is YOUR responsibility, not Fiserv's.Advice to Management
Let's continue to keep the reorgs to a minimum so employees can get acclimated to their role and thrive within it. We did well at that this year. Communication from the top down is also getting so much better. Can we find a better medical & dental package though? And please, please, please, let's get rid of Red Brick.
Fiserv 2016-12-23 15:02 PST Helpful (1)
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"Great Company to Work For"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Fiserv full-time (Less than a year)
Pros
The people, the teams, are great. Long-term projects for dedicated resources. Work with folks from ll over the world. Good work-life balance.
Cons
Older technologies still in use.
Advice to Management
Update the product to more current technologies so we don't get left behind!
Fiserv 2017-08-10 14:40 PDT![Fiserv Logo]()
"Software Engineer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI worked at Fiserv full-time
Pros
Great Projects to work on.
Cons
Upgrading to new technologies at a slow rate.
Fiserv 2017-08-22 17:45 PDT![Fiserv Logo]()
"Client Services Representative"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Fiserv full-time (More than 10 years)
Pros
Fiserv uses other systems for cases, which stores archived information that further assists future inquires from Bank Clients.
Cons
Some of their technology software is outdated.
Advice to Management
N/A
Fiserv 2017-08-18 15:15 PDTHelpful (5)
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"Try some where else"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Fiserv full-time
Pros
There is nothing good to say.
Cons
Not a good place to work.
Advice to Management
Change your management styles and have compassion for others.
Fiserv 2017-08-06 16:11 PDTHelpful (1)
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"Developer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Fiserv full-time (More than 5 years)
Pros
relaxed work env. work from home policy
Cons
Old technology and no opportunity for advanced tech training
Fiserv 2017-07-30 20:44 PDT![Fiserv Logo]()
"Great people"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI worked at Fiserv full-time (More than 3 years)
Pros
Fair. Recognize hard work and reward loyalty.
Cons
A few times it required extra hours
Advice to Management
Keep up great work
Fiserv 2017-07-27 17:40 PDT![Fiserv Logo]()
"Good company for making a career."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Fiserv full-time
Pros
Lots of movement opportunities if you have knowledge and skills that are universal for the company.
Cons
Can't think of any. The company was always good about encouraging growth.
Fiserv 2017-07-25 21:22 PDTHelpful (16)
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"Corporate Greed"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Fiserv full-time (Less than a year)
Pros
Telecommuting allowed to ease cost of travel.
Cons
Pay increases only apply to upper management and not the workers that carry the day to day workload that makes the money for the company. Health insurance deductible gets higher every year while base salary doesnt increase. 1% increase only if you're lucky for most. Cant afford to be sick anymore between what insurance doent pay and the meager salary you bring home. Cost of living increases and million dollar bonuses are only for executives. Top management only concerned with numbers for stockholders, no concern for the quality of life of the workers. More jobs being outsourced putting Americans off the payroll to show profits for shareholders. Upper level making process changes are out of touch with actual processes in their ivory tower. Giving you a free bagel once a week instead of a decent wage. False publicity stating voted one of Forbes best companies to work for un America . HR organization is a joke, only for protection of Fiserv. Complain and find yourself out of a job. Sad when your weekends aren't yours anymore because your so overburdened with work and made to feel you're lucky to have a job. Depression sets in on Sunday. Layoffs are a regular event now, not a matter of if, just when.
Advice to Management
Appreciate the workers that make the company's profit instead of just exploiting them.
Fiserv 2017-07-16 03:53 PDT![Fiserv Logo]()
"Manager"
StarStarStarStarStarI worked at Fiserv full-time
Pros
The new facility in Alpharetta is inspiring.
Cons
Many silos where the right hand never knows what the left hand is doing.
Fiserv 2017-07-21 14:45 PDT
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Fiserv Response
Dec 27, 2016 – Recruitment Manager: Social Media & Candidate Experience
We truly appreciate detailed feedback - your summary and specific insights are valued for their accuracy and transparency! We will make sure this gets shared with the appropriate internal resources as we strive to provide a positive experience and work environment for everyone on the Fiserv team.... MoreLess