Fiserv Reviews | Glassdoor

Fiserv Reviews

Updated March 21, 2019
2,633 reviews

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3.4
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
1,388 Ratings

Employee Reviews

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Pros
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  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Alpharetta, GA
    Former Employee - Project Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fiserv full-time (More than 3 years)

    Pros

    Supportive environment
    Good pay
    Work life balance

    Cons

    Difficult to navigate such a large company
    Some outdated infrastructure


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fiserv full-time (More than a year)

    Pros

    Business units operate virtually independently. Salaries are good and culture is typically laid back.

    Cons

    Legacy BU staff can make you feel like you are working for a different company within the same company.

  3. "Good, but needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Alpharetta, GA
    Current Employee - Software Engineer in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fiserv full-time (More than 10 years)

    Pros

    Salary is great. 100% remote opportunities exist depending on your department. I work with great coworkers and management. Work/life balance is great. So far, it is the best company I ever worked for.

    Cons

    The biggest con is the company is slow to adopt new technology and it is currently paying to price through lost market share to competitors in some areas of the fintech industry. Because of this, there have been a round of layoffs last year that caught a lot of people off guard. Improvements are slowly being made. Health benefits have high deductibles. There seems to be a lot of turnover/reorganization in upper management positions. They use to offer bonuses, but not anymore.

    Advice to Management

    Continue to embrace new tech that makes getting the job done easier. Bring back bonuses.


  4. "Great place to work"

    StarStarStarStarStar
    Current Employee - Senior Financial Analyst in Alpharetta, GA
    Current Employee - Senior Financial Analyst in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiserv full-time (More than a year)

    Pros

    I have flexibility and autonomy to do my job, and there are immense opportunities to learn across the company.

    Cons

    The business units within Fiserv work in silos. Working together can help leverage resources across the company.


  5. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Lake Mary, FL
    Former Employee - Team Lead in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fiserv full-time (Less than a year)

    Pros

    Great environment and benefits

    Cons

    Training needs improvement for different position


  6. "Solid Company in Fintech Industry"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiserv full-time (More than 5 years)

    Pros

    Management willing to listen to new ideas. Growth oriented culture.

    Cons

    Too many businesses create a unique set of challenges - focus on One Fiserv


  7. "Great company, benefits and potential to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Sourcing Specialist in Alpharetta, GA
    Current Employee - Strategic Sourcing Specialist in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiserv full-time (More than 3 years)

    Pros

    Great benefits especially the Employee Stock Purchase Plan. Also, wonderful work life balance.

    Cons

    Management practices a bit antiquated but leadership pushing for change.

  8. "Lack of Growth Opportunity/Terrible Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Fiserv full-time (More than a year)

    Pros

    It is a relatively stable place to work.

    Cons

    - Lack of Work Life balance
    - Technologies utilized are a bit antiqued
    - Upper management does not take input from employees.
    - Lack of growth opportunity + no salary increase annually.


  9. "Not the place it once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Technical Support Representative in Lincoln, NE
    Current Employee - Client Technical Support Representative in Lincoln, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fiserv full-time (More than 3 years)

    Pros

    Decent pay for the location, benefits are also decent,

    Cons

    The support teams have turned into nothing more than call centers


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Dublin, OH
    Current Employee - Senior Software Engineer in Dublin, OH
    Approves of CEO

    I have been working at Fiserv full-time (More than 10 years)

    Pros

    Employee stock purchase plan, work from home.

    Cons

    Slow yearly salary increase rate.

    Advice to Management

    Give employees more opportunities to realize their own values.

    Fiserv Response

    Mar 4, 2019 – Recruitment Manager: Social Media & Candidate Experience

    Thank you so much for sharing your feedback on such a positive experience with Fiserv so far! It's associates like you that make us #FISVProud every day.