Fiserv Interview Questions | Glassdoor

Fiserv Interview Questions

Updated Jun 20, 2017
396 Interview Reviews

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  1.  

    Client Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Fiserv.

    Interview

    Interview with corporate recruiter (for screening, mostly to find out your salary requirements and interest) followed by the department manager, and finally with director. The usual questions and to screen for interest and suitability.

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Hickory, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Fiserv (Hickory, NC) in April 2017.

    Interview

    Watched a presentation with two other candidates. Then had individual interview. Was told to have a seat in the lobby that they wanted to talk to me some more. Spoke with Hr personnel. Was asked to have a seat in lobby again and someone else would be with me. Was called a few minutes later with 4 others and taken to another room where we were offered the job

    Interview Questions


  3. Helpful (2)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Fiserv.

    Interview

    I was emailed then called for a phone interview then set up for an interview person interview. Once there is was given a tour then the interview began this process was great. I don't know about this 30 word requirement

    Interview Questions

    • Name a difficult time you dealt with an angry or upset customer   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Recruiter Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Fiserv.

    Interview

    Went through several phone interviews over the course of 2 months. I spoke with/interviewed with a few different people, and they didn't seem to be organized. Often I would be reaching out to them regarding the next steps. Finally after 2 months I got to go in for an interview, which I told would be the final one. It was strongly implied that they felt very good about me and only 1 other person came in for an in person interview.

    During the 2 months of phone interviews, I interviewed other places and received an offer from another company right after my Fiserv interview. I asked if Fiserv could make a decision within a day and I again was told they "didn't see any reason I wouldn't be given an offer," but would have to check with a few other people. Fortunately, I took the other job offer because they got back to me several days later saying I didn't have enough experience for the role.

    Interview Questions


  6.  

    Technical Business Analyst Interview

    Anonymous Employee in Alpharetta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Fiserv (Alpharetta, GA) in March 2017.

    Interview

    I applied online. I was contacted by a recruiter for an onsite interview with a director. About 3 weeks later, I was contacted for a final one on one interview. Overall, it was a good experience. The interviews lasted about an hour the first time and 30 minutes the second time.

    Interview Questions


  7.  

    AML Comliance Specialist Interview

    Anonymous Interview Candidate in New Britain, CT
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Fiserv (New Britain, CT) in March 2017.

    Interview

    I received a call few days after applying. The HR specialist told me a great deal about the position and the company. The next step was for her to set up a time to meet the managers of the department. She went on PTO and I sent her an email asking when will I have the interview. She only responded once asking what day would work best for me and that was the last time I heard from her. I sent her a follow up email a week after and never heard back. I was disappointed and saddened by the process because this was such a good opportunity for a great company. I pray that next time I do see such position open I will be assisted by another representative that follows through. Now I'm left wondering what I did wrong and why such disregard.

    Interview Questions

    • Why are in the job market? What do you know about us? Etc   Answer Question

  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Positive Experience

    Interview

    This division was part of Mellon Bank Operations that was purchased by Fiserv. Normal interview, I currently working for original Fiserv Pittsburgh division and transfered over to the other Pittsburgh Fiserv division when the first Pittsburgh Fiserv division was closed.

    Interview Questions


  9. Helpful (2)  

    Applications Technical Consultant Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 6+ weeks. I interviewed at Fiserv (New York, NY).

    Interview

    First step included a phone pre-screen with an HR recruiter. Next step was a phone interview with the hiring manager, who sits in an office not within the state the position is located. The following, and final, step was an in-person interview on-site with two of my would-be peers, as well as a separate interview with another manager.

    Interview Questions

    Negotiation

    I would have been able to negotiate, however the position was such a dramatic pay increase from the pay of my previous role with my previous company, that I felt there was no need.


  10.  

    Applications Specialist III Interview

    Anonymous Interview Candidate in Alpharetta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Fiserv (Alpharetta, GA) in January 2017.

    Interview

    First interview was via phone with HR, 2nd interview was via phone with department lead and was approximately 1hr; 3rd interview was onsite with 3 Team Leads and the department manager

    Interview Questions


  11.  

    Billing Specialist Interview

    Anonymous Interview Candidate in Frisco, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Fiserv (Frisco, TX) in January 2017.

    Interview

    The interview process was pretty easy. The inside of the building is very nice I can be somewhat intimidating, but the people there are very welcoming and down-to-earth.

    Interview Questions


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