Responsibilities extended well beyond the job description - Client Support Fiserv Employee Review

- Extreme micromanagement - Lack of training - Unrealistic expectations beyond your own role - No mention of late night shifts or on-call schedules in the job description - Walking on eggshells around upper management in the office - Tracking your every move on your computer and where you physically are in the office - General lack of empathy from Director level who is being hard pressed to meet their KPIs by any means necessary