Great Culture and Strong Leadership for the Future - Solution Consulting Five9 Employee Review

5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

I've worked at Five9 for 8 years, and one of the things that keeps me here is the fantastic company culture. It's a place where collaboration and innovation thrive. While the recent layoffs were tough, they were a necessary step to align with the company’s evolving goals. With the new leadership team in place, I’m confident that Five9 is on the right path to grow from $1 billion to $5 billion in revenue. The future here is bright, and I’m excited to be a part of it!

Cons

401k match could be better

Explore other reviews about Five9

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

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