Night and day - Account Executive FreshBooks Employee Review

Thank you for sharing your candid feedback with us. We're sorry to hear about the negative experiences you've described. It's important to us that all employees feel valued and supported, and it's clear that we fell short of meeting those expectations for you. We fully comprehend the inherent challenges and emotional toll that layoffs impose on everyone involved. We acknowledge that there may have been areas where our communication and support did not meet expectations, and we are fully committed to learning from this experience and implementing significant improvements to our processes moving forward. Please know that we take your concerns very seriously, and your feedback is both helping us reflect on our operations and serve as a reminder for us to consistently evaluate and enhance our approach to organizational changes. Thank you once again for sharing your input.