FreshBooks reviews

3.2

49% would recommend to a friend

(352 total reviews)
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Shaheen Javadizadeh

42% approve of CEO

18% positive business outlook

FreshBooks has an employee rating of 3.2 out of 5 stars, based on 352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FreshBooks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

352 reviews
1.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good work/life balance - friendly co workers - Mostly inbound leads/warm calling

Cons

- Most of the inbound leads aren’t real businesses. - Product development is slow to market and falling behind - You need to sell a third party bookkeeping service to hit quota (another company is responsible for your attainment theoretically) - Too much administrative work in Salesforce makes the job much harder than it is

1.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Can’t think of any. Even if you are desperate for a job. Stay away

Cons

- poor management style -no growth -low pay -micromanagement -no support past your 1 month company wide training -frequent changes on management

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FreshBooks Response
2y
Thank you for sharing your feedback about your experience at FreshBooks. We appreciate your candidness, and we take your concerns about our management seriously. We deeply regret that you had a negative experience with our management team. At FreshBooks, we value the contributions of all our employees, past and present, and we strive to foster a positive and inclusive work environment. Our company values are meant to inspire and encourage high performance, innovation, and personal and professional growth, and we apologize if you feel that these values have not been effectively promoted or embraced by our management team. Your feedback serves as an important reminder for us to reinforce our leadership development programs and ensure that our managers have the necessary skills to support and guide their teams effectively. We genuinely appreciate your feedback and the time you took to share your experiences and thoughts. Your input helps us identify areas of growth and we are committed to use your feedback to make positive changes within our organization.
Viewing 1 - 3 of 352 Reviews

Glassdoor has 382 FreshBooks reviews submitted anonymously by FreshBooks employees. Read employee reviews and ratings on Glassdoor to decide if FreshBooks is right for you.