2.0
Mar 13, 2026
Current employee, more than 5 years
Lenexa, KS
Recommend
CEO approval
Business Outlook
Pros
Flexible work from home options Inbound sales
Cons
Terrible technology. Applications and systems rarely work correctly, reports are rarely accurate and network disruptions happen regularly, yet sales agents are still accountable to closing/efficiency and selling metrics that don't take these factors into account. Poor pay structure. Management doesn't care about people anymore. They used to say when something changed "We will do what's best for the associate", but that is no longer the case. Seem to be trying to manage people out, and give poor performance ratings to avoid giving raises or bonuses.