Not what was promised - Telephone Claims Representative GEICO Employee Review

2.0
May 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good for the Tucson area but profit sharing is less every year, full benefits after waiting period, paid training and supervisors who try to help when they aren't drowneding from stress and pressure too! Lot's of opportunities to try and get a promotion as a lot of people leaving (good, I guess).

Cons

Cut-throat environment from upper management. The metrics are relentlessly pounded over you and if you stop to sneeze or use the bathroom you fall behind, don't worry, they monitor that too so you will always know how often you go; don't drink too much water is the advice. Need to try and sneak extra time in as overtime is never approved but you can't keep up without it unto off "orientation" and then you have to work 60 hrs a week to keep up or they fire/demote you. Stop using examples of working all weekend as the only ones who care, some people care but also love their life too. If you want a promotion, need a sleeping bag and pillow here!

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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