Overworked, underpaid - AD Adjuster GEICO Employee Review

3.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Company car, freedom (only if you're in the field), great benefits, make your own schedule, travel, overtime opportunities, nice profit sharing.

Cons

Where do I start...I've been with the company many years and have seen things steadily decline. Workload has increased, micro management is out of control, unrealistic goals keep you chasing the carot for minimal raises of any. When I started years back GEICO actually cared for their employees now they just chew you up and spit you out. Turn over is high but the company doesn't care. Ever since the evolution of ARX's you become nothing more than a body shop manager yet get paid less that a body shop writer. You are tied down at the shop from 8-4:30 and expected to see 8-10 cars everyday. Some adjusters even have their company cars taken away from them. Phone calls are now monitored and graded. GEICO allows customers to determine our raises through surveys and we are punished just for doing our job. Management is out of touch with the adjuster on the street. Everything is driven by numbers and matrixes which is a joke.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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