terrible environment, very micromanaged and extremely high stress - Customer Service Representative GEICO Employee Review

1.0
Oct 7, 2012
Recommend
CEO approval
Business Outlook

Pros

pay was fantastic, benfits were good

Cons

very micromanaged not able to have an opinions, high stress environments leading to unhealthy and needing to use any and all available time off, rude managers, and poor info provided i quite after 11/2 because anxiety and migrains which 95 % of people complain about who work their crapy computers and head set in addition to an over the top micromanagement some one always finding a way you could have done something different or better not worth the pay when you go home every days sick and cranky

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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