Pros
Honestly there are a few good reasons to work at GEICO. You actually get a check every other week, and they do offer health insurance. You earn paid vacation and it is easy to get to and from work, very conviently located, at least the Buffalo office is.
Cons
The abysmal level of respect that you receive as a rank and file employee is absolutely dumbfounding, sometimes it just leaves me scratching my head thinking are these people for real? Every aspect of your daily actions you take to complete your job are measured and compared to the floor as a whole. Now in a perfect world where every interaction with the customer and every automobile accident is identical, this system might actually work-unfortunately this is not the world in which we live and work. Every situation has some familiarity to it, but also is unique in many ways. If the policyholder is not upset they had an accident or struck a deer do I really need to gush on and on about how sorry I am to hear about their accident? Does the customer in this instance care if I am sorry to hear that? It would drive me to distraction if I was the customer. As a customer of many companies myself I only want to be taken care of by the Company in an efficient and understanding manner, treat me with respect and do not squander my time-it is after all my time.