Take advantage of their training, get as many certifications as you can, then begin applying elsewhere. - Customer Service Representative GEICO Employee Review

2.0
Oct 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Pros- Pay and benefits are actually good for the area (middle georgia). There are opportunities for advanced training/courses that can be useful in getting a better job elsewhere.

Cons

The change is not just constant; it is constant and illogical. There is a lack of communication between many of the departments and a clear antagonism between sales and service at times. If you are either of these two departments, be prepared to feel as if you are always cleaning up the others' mess. I've never been around a more depressed, anxiety-ridden group of people. And I liked the vast majority of them. Geico wears them down. There is a reason they are always hiring.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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