Stress for no reason - Customer Service Representative GEICO Employee Review

2.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good. Good cafeteria Great personnel

Cons

Phone monitoring is unreasonable Keystoke capture is understandable, yet annoying. Breaks MUST be taken on time or you get written up.

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized in the hiring and training process

Cons

They cared more about output and getting results than the understanding of all the knowledge they cram into us. In addition, we were in training/orientation with mostly supervisor candidates. Meaning, first, there were so many people that did things in vastly different ways which created confusion on expectations and overall objectives of the job. Secondly, it meant that those candidates were finding their footing and being evaluated just as harshly (if not more) than new hires, creating pressure that boiled over to almost every individual on a team.

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