Pros
Compensation is competitive for starting off. Although the title is Customer Service Rep, make no mistake. You are a licensed insurance agent by the time you handle your first calls and typically well trained for it. Everyone you meet and work with here seems to be very inclined to help answer any questions. Lots of diversity, people from all over! They have break rooms everywhere, an onsite gym, security patrolling grounds. They will pay a night diff of 10% for afternoon shifts. 7% pay increase once out of training and opportunities to work overtime. Perhaps my favorite part was finding a lot of very bright people here. Was given a chance to participate for Habitat for Humanity and still get paid. Maintenance and cleaning crew are on it. Very clean bathrooms. You'll never miss a break. They ask that you take two 15 min breaks. Everyone is prepared to work hard when on the clock.
Cons
Most of the cons would be somewhat trivial. Parking lot can be quite full during some parts of the days making it difficult to get out or in. Training has deadlines, although everyone is willing to work with you, Geico's customer service standards can be demanding. Calls times are a blazing 5 min or less average at a call volume of about 40 - 60 calls once your full time on the floor. There is a lot to learn even with a 5 month training window! If you're a student, you'll be just fine. For some people there is a lot of pressure to perform, this could cause anxiety for some people. There were parts of training that would totally challenge your psyche.