Nothing but downhill - Resident Adjuster II GEICO Employee Review

1.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Profit Sharing up until 2021 Somewhat ok health insurance until 2021 Company vehicle Out of several supervisors, all were great.

Cons

Todd Combs and Co, Currently it seems that leadership is apathetic to actually providing a good service to customers or even an ok work environment. Leadership/C-Suite away profit sharing for company workers while giving themselves lucrative bonuses. Upper management either has an inability to interpret data or they are just carrying out malicious compliance to appease their superiors in order to have an excuse to purge some departments. The position they put adjusters in as far as forcing them to kick customers out of rentals during total losses after 72 hours or face the consequence of a PIP while expecting adjusters to score perfect customer service scores is nothing short of corporate malfeasance. If they don't get a PIP for this, then their supervisor's and manager's job will be threatened as well.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to work on. Good benefits. Decent pay.

Cons

Managers will gaslight you and upper leadership is constantly changing, so expect projects you're working on to be thrown out every 6 months. Many people burn out and quit after some time and are never back filled, so you'll be expected to take on their workload. Some of my colleagues were working 80 hour work weeks to keep up with the work load and yet told they were not performing well enough. There also wasn't much diversity.

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