Questionable work ethics - Claims Specialist GEICO Employee Review

3.0
Feb 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay and differential pay working evenings and weekends.

Cons

I've worked claims where our insureds were clearly at fault for the accident and the police report shows they were given a citation for causing the accident. Yet, when I tried to set liability for at-fault, I was told that we still need to get a recorded statement from our insured as to what happen at the scene of the accident even though the police report shows that our insured was at fault. Most customers will lie just so they won't have their premiums go up and Geico will take their word over the police report. During my 9 months working for them, I've learned that Geico will protect their customers' (lies) just to avoid paying out for the other party's damages when it was clearly our driver's fault. I could not (in good faith) continue to work for them.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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