Don't work here if you value your mental health - Customer Service Representative GEICO Employee Review

1.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

You end up trauma bonded with your co-workers.

Cons

Where to begin? As a service agent be ready to be yelled at by customers every day & receive minimal support from your superiors. I have been called every name in the book by customers. Your calls are recorded & picked apart. Micromanagment is HEAVY here at geico.

Explore other reviews about GEICO

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career growth, people, culture, and benefits!

Cons

No cons to list at the moment

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

See reviews by: Helpful|Rating|Date|All