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      Gallagher

      Engaged Employer

      Gallagher reviews

      Could be a decent stepping stone... - Client Services Manager (CSM) Gallagher Employee Review

      2.0
      Apr 18, 2026
      Client services manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home flexible hours

      Cons

      - personal lines is not a highly respected segment at Gallagher - value shifting to employees overseas - lots of changes being implemented - big push to focus on new business sales as a service team

      Explore other reviews about Gallagher

      5.0
      May 22, 2026
      Associate producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, opportunities to be challenged and learn

      Cons

      Complex industry with moving parts

      2.0
      Jun 2, 2026
      Client services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had mostly positive experiences with my coworkers; lots of great talent

      Cons

      Toxic management, limited leadership oversight, weak organizational structure, minimal career mobility, inconsistent support on accounts, unclear expectations, excessive bureaucracy, heavy reliance on overseas support, and a culture that encourages burnout with little operational relief.

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