GB-Charlotte has potential but work is needed. - Claims Adjuster Gallagher Employee Review

1.0
Jan 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Motivated, experienced adjusters are afforeded the opportunity to work with very interesting accounts and are rewarded with decent pay increases. Contact with large self insured entities and insurance brokerages can lead to other employment opportunities.

Cons

High turnover in staff causes case loads to constantly be shuffled around. Case loads are above what can be handled properly even by experienced adjusters. Due to case load there is not much time for supervisors to spend on training less experienced adjusters. Very little contact with management. Very little positive feedback. No real sense of belonging to the organization as no visits from home office staff. Medical benefits package below par.

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5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

2.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

• Good in office dynamic with coworkers for those who worked in office

Cons

• Delayed promotion/raise - you’ll sign a contract in which your raise will be effect but delay it 2 1/2 months • unfair workload - management plays favorite and doesn’t even bother intervening on the issue, rather just gives more work. Multiple times I caught myself doing the work for my peers. • No structure - the office I worked at completely lacked structure where I was shadowing a colleague for 2 weeks before being expected to know what to do • Collision w/ OOO Staff - the out of office staff was very rude at times and because they aren’t in office, management doesn’t push the standards/expectations on them as much as people in office

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