Claims Representative - Claims Representative Gallagher Employee Review

2.0
Nov 10, 2014
Recommend
CEO approval
Business Outlook

Pros

-Coworkers are all great people -The days fly by because of the amount of work that needs to be done on a daily basis

Cons

-Workload can get really intense really fast - this can be very overwhelming -Many supervisors work from home and are very inaccessible -Constantly being pushed to meet reporting quotas i.e. being "green" which means working closer to a 45 hr work week than the 35 hr work week that is promised -The pay is not commensurate with market standards in the industry and raises are extremely few and far between -The employee turnover at the company is constant, it feels like we are getting 2 new adjusters on a weekly basis

Explore other reviews about Gallagher

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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