Claims department is a rough go right now, I hope it gets turned around soon - Resolution Manager/Adjuster Gallagher Employee Review

2.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Work remote. My supervisor was great. If you have a decent client and a good supervisor, your job is tolerable. They are pretty relaxed on vacation days and sick days. They do have a company that keeps track of your licensing status, renewals, CE deadlines. Very helpful

Cons

Very heavy caseload. File reviews with the clients that can take hours, while you are still receiving your full load of claims, mail, phone calls . Computer system is outdated and we have outages very frequently. Pay for existing adjusters (pre pandemic) are far less than new hires. Little resources available. Which is challenging when you are handling all aspects of a claim, in all 50 states.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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