My Honest Opinion - Senior Resolution Manager Gallagher Employee Review

1.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The Mechanicsburg, PA Carrier Liability office will allow you to take as many PTO days as needed. If you were an independent adjuster, you will love working remote with a lack of structure.

Cons

No structure, no performance management, supervision is nonexistent, claims handling is not really compliant with any State guidelines. Turnover is high and claims have had up to 4 or 5 former adjusters. I would not recommend my worst enemy for employment at GB.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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