Pros
Gallagher Bassett overall has a laid back atmosphere and pays well enough for the duties that are required of their employees. The hours are good (flexible time off) and coworkers tend to be very friendly.
Cons
The company's structure is that of a boy's club, where female employees will rarely be offered the opportunity to advance at the rate of their male counterparts. Take into account the fact that there are actually slightly more women than men in claims positions, and the lack of female managers is all the more obvious. The workspaces themselves need a dramatic overhaul as well, as the computers are antiquated and the proprietary software being used by the company (Risx-Facs) is barely functional for a good portion of the day (sometimes as much as a half-hour every single day). This has been in the phase of "we're working on a solution" for at least the past 4 years, and the changes that have been made recently are not optimized to run on the ancient computers, so the amount of freeze-ups are too numerous to count.