Not all fun and games... - Store Manager GameStop Employee Review

2.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits even if you don't like games, even better if you do. They have a good health care program, a stock option, tuition reimbursement (with no contract) and the work is not that hard. They require 44 hours per week (see cons for additional info) and closing 2 nights a week, one of which must be a weekend.

Cons

Terrible employee relations. Example. You are told that you must work 5 days a week totaling 44 hours. Then the holidays roll round and they ask you to work 6 days a week totaling 52 hours and that they will give you "comp" days to make up for it. This lasts for three weeks, so they reason that you deserve three comp days. Here is the problem, you work six days a week during two paid holidays according to the handbook: Thanksgiving and Christmas. During a normal 'holiday' week, you would have got three days off, so technically they screw you out of the paid holliday. And here is the kicker, when you go to take your comp days, they wont supply you with extra payroll to help cover your store. So when you do leave, your staff has to pick up the slack by working harder in your absence. Most store managers never even take them becuase they don't get enough payroll to staff their store in their absence.

Explore other reviews about GameStop

5.0
Jun 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was fun for a while.

Cons

Nothing bad, it is video games.

3.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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