GameStop reviews

2.9

29% would recommend to a friend

(8,584 total reviews)

Matt Furlong

18% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,584 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Solid compensation package which includes bonus as well as a tenure incentive. Fun product mix in stores. Generally passionate associates and customers who really enjoy video games and collectibles.

Cons

Terrible work life balance. The organization has lost its way and is now managing with fear tactics. Jobs are overtly being threatened at every level if results on a very narrow file aren't hit. There is no longer a sense of ownership or leadership at the Store or district manager level. We have been relagated to cogs on a wheel that are easily dispensable. District Leaders are no longer trusted and are micromanaged to document every single discussion they have with associates and to email their supervisors from stores after 6pm to prove they are in stores. Zero trust.

1.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro was the employee discount.

Cons

Pay was 8.50 an hour for someone with key access and a security passcode. They scheduled me 4-5 days a week when they told me I’d only work 1-2 days a week when I interviewed. I already had another job and would not have accepted it working 4-5 days on top of 40 hours at my full time job.

3.0
Mar 15, 2015

A Love/Hate Relationship

Recommend
CEO approval
Business Outlook

Pros

I am extremely grateful for the opportunities I received over my time with GameStop. I started as a store manager and when I left had been a district manager for several years. I worked with an amazing group of store managers, district manager peers, and store associates, and learned so much about leadership and myself over that time. The opportunities are endless thanks to the company's growth, and unfortunately also due to the increasingly high turnover. If you can survive in GameStop's sales culture with so many priorities to juggle, you can thrive in any other retailer.

Cons

Despite the "Protect The Family" message, associates at all levels often feel like just a (replaceable) number. While this tone of course comes down to the particular manager, it is increasingly pervasive in the company's current climate. At the district level under current leadership we are only as good as the current day's performance, and it is challenging to not pass this unhealthy tone down to the store level. The company's message and direction for the year is promising, but in actual practice will likely not change much. Payroll in stores is absolutely terrible, despite the ever increasing workload. The pressure to stay relevant combined with the tight margins of electronics have led to some of the challenges, but the approach executives have taken to combat this has largely drained the engaging culture that made this a great company of which to be a part.

Viewing 1 - 3 of 8,584 Reviews

Glassdoor has 9,006 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.