GameStop Reviews | Glassdoor

GameStop Reviews

Updated March 22, 2019
3,994 reviews

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2.9
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Recommend to a friend
Approve of CEO
GameStop Interim CEO Daniel A. DeMatteo
Daniel A. DeMatteo
133 Ratings

Employee Reviews

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Pros
  • "video games is the main reason anyone should ever look at working here" (in 482 reviews)

  • "Discount on games and accessories" (in 122 reviews)

Cons
  • "Your boss will call you anytime no compassion for your work life balance" (in 118 reviews)

  • "Lack of support from upper management" (in 287 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Riverside, CA
    Former Employee - Sales Associate in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GameStop part-time (Less than a year)

    Pros

    Fun job with a semi fast pace enviorment. Very easy to connect with your customer. Since gaming is such a popular industry.

    Cons

    The hours tend to depend on the time of the year for hiring. Holifays are normally tue only time their hiring.

    Advice to Management

    Keep up the amazing work. Gamestop is a rrally great company. Thank you!


  2. "Fix this before it’s too late"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Game Advisor
    Current Employee - Senior Game Advisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GameStop part-time (More than a year)

    Pros

    Fun work atmosphere when you are not being badgered by rude customers

    Cons

    No hours and pushing stuff on people which in turn makes them angry. And they brought back COL. Really?

    Advice to Management

    Please change your business practices it’s old and doesnt work anymore make it more consumers friendly and take care of your employees they feel neglected . I know I do

  3. "Store Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader
    Current Employee - Store Leader
    No opinion of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Laid back work environment, talk about things you're interested in, authority to have a lot of control over merchandising and such within your store

    Cons

    Not competitive pay, low hours for coverage at the store, little control over terminating an employee if they're not a good fit

    Advice to Management

    Let us pay our people enough to retain talent!


  4. "Had some great times and some stressful times"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment; if you’re lucky to have a good DL you’ve got it made! You really have potential in this company as long as you work with integrity and hit your goals. Everything really sells itself at gamestop, it’s just up to you to make the guest aware!

    Cons

    Lots of hours, high turnover and very black and white. Also, you usually manage a bunch of children who are all over 18

    Advice to Management

    Be more down to earth, boots on the ground like. You have a LOT of people who work hard because they love your company and brand, but you treat them as if they are disposable.


  5. "Eh"

    StarStarStarStarStar
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at GameStop full-time (More than a year)

    Pros

    Sweet discount on preowned games.

    Cons

    Barely any recognition for numbers.


  6. "An average retail job that puts you closer than others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Guest Advisor
    Former Employee - Senior Guest Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time (More than a year)

    Pros

    You get to talk about what you love (assuming you love video games) and work in fairly low/medium effort job

    Cons

    Slightly above minimum wage with a lot of responsibilities, and company expectations that at times seem unattainable.


  7. Helpful (1)

    "Keeping up with the relevant games was the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Raleigh, NC
    Former Employee - Assistant Store Manager in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    Customers were an absolute huge part of the job. Dedicated fans who really appreciate you for taking time with them.

    Cons

    Also customers who were out to ruin your day pretty much destroyed my love for the job. Being called “low skill employee” by rude and racist customers was the last straw.

  8. "You get out what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Leader
    Current Employee - District Leader
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Great company to work for if you like to geek out.
    PTO is pretty good, especially if you work on a military base.

    Cons

    This business is cyclical. And in a down cycle, pressure can mount pretty good.

    Advice to Management

    Look for and celebrate the wins... Keep things positive and above the line.


  9. "Too micro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 10 years)

    Pros

    Pay was decent as well as bonus potential

    Cons

    There are too many regional directors who do not belong in their roles. Had to look at emails 7 days a week. There was little time away from job. Very stressful

    Advice to Management

    It doesn’t really matter anymore, it seems like the company is not going to make it based on how easily it is to download games now.


  10. "Fun, but rare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Miami, FL
    Current Employee - Game Advisor in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GameStop part-time (More than a year)

    Pros

    Some really cool people (if you get lucky enough to get a good manager like me)
    Fun to talk about games
    Learn more about other games you probably haven't tried out before.
    Really fun people to work with (again, depends on your manager)

    Cons

    When the store is empty it can be very boring when everything is already done
    Corporate barely gives hours

    Advice to Management

    Try a more consumer-friendly business practice; putting your employees on the position to offer stuff not even they would buy is just morally messed up in every sense of the word.
    Give retail more hours