GameStop Reviews | Glassdoor

GameStop Reviews

Updated July 16, 2018
3,700 reviews

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2.9
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Recommend to a friend
Approve of CEO
GameStop Interim CEO Daniel A. DeMatteo
Daniel A. DeMatteo
28 Ratings

3,700 Employee Reviews

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Pros
  • "Nice Co-Workers, learn a lot about Video games" (in 456 reviews)

  • "Discount on games and first pick at new consoles" (in 111 reviews)

Cons
  • "Your boss will call you anytime no compassion for your work life balance" (in 111 reviews)

  • "sometimes too much criticism from upper management and not enough appreciation" (in 270 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Game Advisor in Cleveland, OH
    Current Employee - Senior Game Advisor in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    Good discount
    Flexible hours
    Decent pay

    Cons

    You spend a lot of your money there

    Advice to Management

    Practice, practice, practice


  2. "ah jeez"

    StarStarStarStarStar
    Former Employee - 4th Key Manager in Hanford, CA
    Former Employee - 4th Key Manager in Hanford, CA

    I worked at GameStop full-time (More than a year)

    Pros

    if you are retailed experience and love video games you will be right at home

    Cons

    mangement is gonna can ya

    Advice to Management

    be a human being

  3. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop part-time

    Pros

    -Like-minded people
    -Discount on games and other cool stuff
    -Occasional freebies

    Cons

    -Asks too much in exchange for too little
    -Bad businesses practices


  4. "It really depends on your management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop (More than 5 years)

    Pros

    Work closely with great people across different stores, Meeting new people and company execs, Great starter job

    Cons

    Bad pay, fluctuating pay, bad management,


  5. "SGA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time

    Pros

    Getting to work with cool people

    Cons

    Not getting a sufficient pay or amount of hours/week.


  6. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    Lots of freebies and decent coworkers

    Cons

    15% discount and 30 min lunch breaks.. maybe..

    Advice to Management

    Do your job by the book at all times


  7. "Game Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time

    Pros

    Able to work with games and talk to customers about games.

    Cons

    Mediocre pay and benefits as a worker.

  8. "Not worth it"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop full-time

    Pros

    Discount, experience, easily able to move up

    Cons

    Stress, pressure from corporate office


  9. "Senior Game Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop part-time (More than 3 years)

    Pros

    Great people to work with, at least at my store. Get to talk about video games all day

    Cons

    Low hours and pay


  10. "Not a great outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop (More than a year)

    Pros

    Great information if you're a gamer, can use discounts and be able to know when games are coming out without a ton of extra research. Gives you an opportunity to become an entry level manager without much effort.

    Cons

    Company changes it's "rules" of customer engagement frequently, changes like the seasons. Then they say your "numbers" don't matter only to change it the next year and push pre-orders, sales, and pointless addons. You are then judged on these numbers and whether or not you receive a raise.

    Company does not have high value on employees, so the turnaround rate is relatively high. Even store managers are reassigned and fired frequently. The company will turn a blind eye to a district manager with DUI's, arrest records, and the like if he keeps his district's numbers high. WHAT?! My district manager bullied store managers, threatened, lost his temper, but was a complete saint to the higher ups. So he wasn't fired for more than 15 years because he kept his district's "numbers" up by threatening employees.

    From a gamer perspective, it makes gaming tiring because you're answering the same questions every day and you get overworked, underpaid, and not much time to game if you have any sort of life to deal with after work, such as a family, own a home, and general adult stuff.

    Advice to Management

    Take better care of the entry level employees. They are the foundation and convince THOUSANDS of customers each hour to buy new games, reserve games they would like to play (based on a customer-relationship), and if this keeps continuing it will eventually burn you down.


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