GameStop Reviews | Glassdoor

GameStop Reviews

Updated August 16, 2017
3,205 reviews

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3.0
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GameStop CEO J. Paul Raines
J. Paul Raines
1,376 Ratings

3,205 Employee Reviews

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Pros
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More Pros and Cons

  1. "Great Co-workers, Not-so-great Incentives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time

    Pros

    + My coworkers were all excellent people, and there was a great sense of respect among the whole of the team.

    Cons

    - After being at the company for two years, my pay had only been increased by 23 cents, which is, frankly, not a sustainable amount of growth for someone trying to make a living.


  2. "Mediocre at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager At Military Location
    Former Employee - Assistant Store Manager At Military Location
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 8 years)

    Pros

    Smaller stores means you can keep an eye on entire store with relative ease. Makes managing employees, cleaning, organizing, and stocking less hectic than larger warehouse locations.

    Interesting products coming in and helps keep a finger on the pulse of gaming and electronics.

    Cons

    Incredibly poor management. Company will hire anyone to fill a spot, regardless of proper training or background, and often at incredibly low wages. These new managers are left to sink or swim on their own. Turnover rate for management is very high, and thus they need these quick hires to fill staffing voids. Once managers gain knowledge and experience, they get jobs elsewhere with better pay.

    Advice to Management

    You get what you pay for, start paying a real salary to your management staff and better employees will come your way. You'd also be able to retain valuable assets, instead of losing them to other retailers.

  3. "Good place if you like gamesand are lost in life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Picker in Grapevine, TX
    Former Employee - Order Picker in Grapevine, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GameStop full-time (Less than a year)

    Pros

    The people make it easier

    Cons

    Mudane work. Stand in one spot hit a button. Grab a product Rinse repeat.


  4. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Leader in Moore, OK
    Former Employee - Store Leader in Moore, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 5 years)

    Pros

    Working with guests everyday. If you're into gaming, it's the best place to get the training and knowledge about the industry while sharing that common interest with customers and co-workers.

    Cons

    Retail sales is a tough business, especially to manage. If you can deal with the pressures to exceed sales and profit daily, weekly, monthly, and yearly then you should be fine.

    Advice to Management

    Always be accustomed to constant change. In the gaming retail business, they're always looking for more opportunities to make money in that field even when there might not seem like there is one.


  5. "Great atmosphere but doesn't keep promise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop full-time

    Pros

    Fast paced, knowledgeable, discount

    Cons

    Promised first shift, in writing, never worked first shift. Never get off when scheduled.


  6. Helpful (2)

    "Not for families"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASL in Miami, FL
    Current Employee - ASL in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GameStop full-time (More than a year)

    Pros

    Benefits, conference, garunteed hours, and fun environment.

    Cons

    Low low pay, even management. Corporate loves to preach about protecting the family and lecture on having a good work/life balance; but then forces you to work national holidays that have previously been closed saying it better protects their family. Clear gender gap pay, very small staffed which is not family friendly so if you have any monthly issues but you're alone you are screwed.

    Advice to Management

    Let us be with our families on the 2 holidays you previously promised, traditions are important to all of us. Pay your females better, and stop low balling. Try to remember that you have these females in leadership rolls, leaving them alone for so many hours, unable to go to the restroom when we absolutely have to, but can't because the store is full of guests. Please allocate stores enough hours to stay double staffed.


  7. "GameStop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Guest Advisor in Trumbull, CT
    Current Employee - Senior Guest Advisor in Trumbull, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GameStop part-time (More than 8 years)

    Pros

    Discount on new and pre-owned merchandise, not including consoles.

    Cons

    Extremely duplicitous and hypocritical senior management.

    Advice to Management

    Stop interfering and let us do our jobs.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 8 years)

    Pros

    Autonomy to run your business, fun environment with exciting product

    Cons

    Work Life Balance, poor training program


  9. "The Climb Through the Ranks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (Less than a year)

    Pros

    - Sell Games
    - Decent Discount
    - Interesting interactions with customers on a daily basis
    - Ability to work with flexible schedules
    - Consistant raises

    Cons

    - Having to meet circle of life quotas
    - Focus on sales rather than interactions
    - Always something to push to sale
    - Management didn't seem to care at all about employees minus the store leaders
    - Starting hours are terrible

    Advice to Management

    - Focus on the lower positions rather than harping on store leaders
    - Store leaders, don't murder your team over quotas that are very obvious unattainable
    - Grant stores more hours to teach employees rather than limiting the hours
    - If a store is short handed, don't complain about overtime, when the company is the one limiting our hours and expecting us to meet certain goals.


  10. "need to know"

    StarStarStarStarStar
    Former Employee - Supervisor in Brooklyn, NY
    Former Employee - Supervisor in Brooklyn, NY

    I worked at GameStop full-time (More than a year)

    Pros

    well if you love games your fine this is the place to be

    Cons

    the pay is not good and sometimes management will be very hard on you about you goals

    Advice to Management

    stop trying to over sell to the people and just try being there to help the people an make it a great time for them


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