GameStop Reviews | Glassdoor

GameStop Reviews

Updated December 17, 2017
3,389 reviews

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3.0
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GameStop CEO J. Paul Raines
J. Paul Raines
1,451 Ratings

3,389 Employee Reviews

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Pros
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More Pros and Cons

  1. "It's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Games Advisor in Los Angeles, CA
    Current Employee - Games Advisor in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop part-time (More than a year)

    Pros

    Get discounts, borrow games, talk about games to people, dealing with games. Sales on the most popular games on the market

    Cons

    Not bad, but sometimes you'll be called in at the wrong time when you're busy and have to ask to not come and lose some hours but not a big issue

    Advice to Management

    Very good


  2. "So-so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop (More than a year)

    Pros

    Can be a fun environment.

    Cons

    Often understaffed during holday season.

  3. "SGA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun work environment. Great customers. Get to talk about video games all day and help people find the perfect game for them.

    Cons

    Very little support from upper management. Ridiculous expectations in regards to subscriptions and preorders.

    Advice to Management

    Stop forcing us to up-sell to every customer.


  4. "Sga"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop part-time

    Pros

    Discount is 15 percent on items

    Cons

    Job relies on sales per transaction and add ons

    Advice to Management

    None


  5. "Great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    awesome coworkers who are a lot of fun

    Cons

    lots of drama in the workplace


  6. "It *Was* Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop part-time (More than 3 years)

    Pros

    The store leaders were very caring and understanding, but also pushes you to get better at your job for possible promotions.

    Cons

    GameStop implemented many fusions that went from a game store to now a GameStop/Cricket Phone Store.

    Advice to Management

    To corporate, please take better care of your employees and not overwork them. Especially to the store leaders.


  7. Helpful (4)

    "Talks a Good Game, Underdelivers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Costa Mesa, CA
    Former Employee - Store Manager in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GameStop full-time (More than 8 years)

    Pros

    Good benefits, mostly positive and energetic environment, success focused atmosphere, rewarding team and customer experiences. If paired with a good leader you get amazing training and recognition.

    Cons

    You will overwork and get under paid, very slow and cumbersome advancement even for highly skilled leaders, you will find rules don't apply to all leaders equally, executive level is highly out of touch and great talent often falls through the cracks or leaves for upward mobility/better compensation.

    Advice to Management

    Concentrate on your talent, invest in customer centric solutions (long term profit rather than short term), award store managers for long term growth over short term growth, be known better for your core values rather than shareholder's lap dogs.

  8. "Tough Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    The People you work with
    some of the benifits

    Cons

    unrealistic sales guideline
    no freedom of running your store

    Advice to Management

    Listen to your employees
    If a store is in a bad neighborhood and you give them 10 counts a week maybe give them more hours to get this done.


  9. "Game Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time

    Pros

    Video games, and learning more about the games

    Cons

    Low pay, no where to move up, too serious for gaming

    Advice to Management

    Need to organize


  10. "Okay to start"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time

    Pros

    Learn of to work in a fast pace environment.

    Customer Service

    Cons

    Rude customers, talent recognition, ability to get promoted


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