GameStop Employee Reviews | Glassdoor

GameStop Reviews

Updated February 27, 2017
2,926 reviews

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Full-time Part-time

3.0
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GameStop CEO J. Paul Raines
J. Paul Raines
1,246 Ratings

2,926 Employee Reviews

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Pros
Cons
  • there is no belief in work life balance AT ALL and salaried positions are expected to work far beyond 50 hours a week (in 89 reviews)

  • Strong disconnect from upper management (in 221 reviews)

More Pros and Cons

  1. "Assistant Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GameStop full-time (More than 3 years)

    Pros

    Great, if you like to talk about games

    Cons

    Expect too much for too little pay


  2. "Good Stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GameStop part-time

    Pros

    Nice Staff and good environment

    Cons

    No growth in company, glass ceiling.


  3. Helpful (2)

    "GameStop experience was great and challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time

    Pros

    My experience at GameStop was great. The manager was funny and nice, the store was kept clean and neat, and helping find customers what they needed was a fun challenge that I gladly excepted.

    Cons

    I loved working there and don't have anything negative to say


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Store Leader Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader
    Current Employee - Store Leader
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    If you build the right team, they become your family. Customers are generally OKAY, with a few awesome people and a few terrible people.
    If you're fortunate enough to have a DL that cares, you're time with company feels a lot more "worth while".

    Cons

    Work/life balance skewed for newly hourly SLs. (Still getting calls off the clock from my team, as the bulk of them are still new)
    Specific sales goals and metrics are high and force you to "play the system" instead of driving sales/profit
    Puts focus on certain percentages over the happiness of guests.
    Pay is crap for the workload necessary, no pay increase on store management level if minimum wage increases.
    No incentive for reaching/exceeding goals other than "you get to keep your job".

    Advice to Management

    Don't cherry pick store numbers to push your agenda. Listen to your store leaders, they live your ridiculous goals everyday.


  6. "Assistant Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assisnat Store Manager in Miami, FL
    Current Employee - Assisnat Store Manager in Miami, FL

    I have been working at GameStop full-time (More than a year)

    Pros

    Check out free games great schedule

    Cons

    Low pay, no career opportunity


  7. Helpful (1)

    "Guest Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Advisor in Monroe, LA
    Current Employee - Guest Advisor in Monroe, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop part-time (More than a year)

    Pros

    You stay informed consistently through the training about each new game and other position or accessory level up information. Every shift is very unique, like our guests.

    Cons

    My store leader wasn't very lenient for time off, and I got passed up 4 times for a Senior Guest Advisor position because of the District leader, so even if your circle of life is 100% for months, don't look for a promotion any time soon.

    Advice to Management

    Not everything has to match planogram. If there's a gap, fill it with something relevant to what's around it. That should do fine until we can get it back in stock.


  8. Helpful (1)

    "The norm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Guest Advisor in Louisville, KY
    Current Employee - Senior Guest Advisor in Louisville, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop (Less than a year)

    Pros

    I love our custo-guests, they are so passionate and fun to be around

    Cons

    COL, COL, COL and harassment is a joke to management.

    Advice to Management

    Don't let your female employees be treated like dirt, please


  9. "Fun but no room to grow.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader
    Current Employee - Store Leader
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (Less than a year)

    Pros

    Electronic Benefits, yearly convention, fun customer base

    Cons

    Strong disconnect from upper management


  10. "Great Retail Sales Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 10 years)

    Pros

    Always changing with clientele, never stuck in the past.
    Fun and exciting work environment learning about the newest video games, electronics and collectibles.
    Large family feel from the company.

    Cons

    Can be a very competitive sales position.
    Not very competitive with the pay that is offered.


  11. "Negotiator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grapevine, TX
    Current Employee - Anonymous Employee in Grapevine, TX
    Recommends
    Approves of CEO

    I have been working at GameStop full-time (More than a year)

    Pros

    Great team and working atmosphere. Management really seem to care about their employees.

    Cons

    Lack of training with certain aspects of the job. A strong belief with working more with less.



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