Updated May 29, 2023
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Wayfair released A.I. spiders into many competitors websites to gather data on customers, products and pricing . They are still actively monitoring your sites and many more. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's
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Top Review Highlights by Sentiment
- "Great people Up to date on games and new consoles First pick when getting anything electronic" (in 385 reviews)
- "All of my coworkers are great and very helpful in helping me learn." (in 305 reviews)
- "Great Benefits and packages." (in 174 reviews)
- "Fun work environment and you get to talk about videogames!" (in 119 reviews)
- "Flexible Schedule Not hard work Lax Environment" (in 67 reviews)
- "Low pay and if your store happens to be in an area with a wage increase it falls on your profitability as if your fault." (in 764 reviews)
- "General public service and poor management" (in 332 reviews)
- "Upper management is horrible and out of touch." (in 312 reviews)
- "Expected to work long hours alone and get impossible amounts of work done while keeping up sales numbers." (in 267 reviews)
- "5. The sign of a good manager is also how often their own members are promoted." (in 238 reviews)
Ratings by Demographics
This rating reflects the overall rating of GameStop and is not affected by filters.
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- Current Employee★★★★★
GreatApr 27, 2023 - Guest Advisor in New York, NYRecommendCEO ApprovalBusiness Outlook
Easy job, easy day Customers easy to deal with
Sometimes I’d be communicated outside of my work hours and i didn’t like that
- Former Employee, more than 1 year★★★★★
MehMay 15, 2023 - TaxRecommendCEO ApprovalBusiness Outlook
You work for a gaming company. Curiosity is welcomed. Frontline retail workers are basically superheroes. Cross departmental projects are generally pleasant and well received.
High Turnover (Within the past 3 years from today the tax department has lost at least 2 senior managers, 3 managers, and an analyst. This does not include resignations which were later rescinded) Every project is trial by fire, you have no say and your opinion is ignored when your projects happen based on your workload. Shrinking presence (read through financial statements and note store counts and locations which they're doing business). Technology used in stores and by corporate is very old/out of date and they are too cheap to update it. Profitability stems from cost cutting not growth, it's not a sustainable and permanent solution. Retaliation claims are not taken seriously by HR departments.Continue reading
- Former Employee, more than 5 years★★★★★
it has the potential to be somewhat decent, but fails to keep its employeesMar 31, 2023 - Assistant Manager in Tucson, AZRecommendCEO ApprovalBusiness Outlook
in the know about upcoming games/collectibles nice little side hustle for a part timer
micro-managing to the point of harassment HR does not take complaints seriously and will share personal confidential info to all other managers not enough hours to have more than one worker at a time so many various responsibilities fall to one worker for very little pay and you may not finish them in time which will cause a corporate tantrum. because of low hours given, keyholders are often left working alone and without breaks, vulnerable to potential robberies and other dangerous situations such as stalkers, hostile customers, etc. the pay is barely a little over minimum wage when you've worked 5+ years. manager will play favorites and will have a list of people they will never promote. you may end up on it and you will never know why. managers may have to give "write ups" to their employees as a quota from corporate and that might affect your ability to get a raise or cause you to get fired for any reason. corporate may implement a new sales pitch every few weeks and test each store to make sure they're doing what they're told. there will be no reward or extra pay for this, and it will make little difference to how you were working before.Continue reading
- Former Employee, more than 3 years★★★★★
Great learning opt-Could not bare the micromanagementApr 10, 2023 - Merchant Assistant in Grapevine, TXRecommendCEO ApprovalBusiness Outlook
The merchant assistant is the lowest level of a buyer. People are awesome and will want to help you succeed. You work with very well known vendors, how the business works, free goodies depending on your department. Traveling to meet with vendors is always fun. Working with a team and putting your opinion out there helps with product development. You learn new systems. This job will help you step foot into a buyer role and what it’s like. Happy hours here and there. Lots of merchant assistants that are younger and can relate to. Job was remote most of the time.
Lots of stress. Too many meetings and not enough time to get work done. Sometimes you work after hours within a buyer role. Very high expectations and sometimes they are not attainable. Pay is low so always negotiate! If someone from your team leaves they will expect you to pick up all the work and do it yourself. Not much culture.No annual bonuses just stock. Approval process to get buy plans approved is ridiculous. SO much micromanaging. And no trust to actually buy what you want. Sometimes doing other departments side projects and data entry. Occasional systems errors.Continue reading
- Former Employee★★★★★
Weird CompanyMay 29, 2023 - Senior Game AdvisorRecommendCEO ApprovalBusiness Outlook
- Good coworkers with similar interests. - The opportunity to befriend great regulars/locals. - First dibs on electronics, video games, merchandise, etc. - Somewhat decent discounts or perks.
- Strange, nonsensical business practices. - The trade-in system brings in a lot of shady, difficult guests. - Stores are often understaffed. - Upper management doesn't really care about much and often ignores valid complaints or ideas.
- Former Employee, more than 3 years★★★★★
Awful Company to Work For @ Store LevelMay 5, 2023 - Store Manager 2 in South Florida, FLRecommendCEO ApprovalBusiness Outlook
Nationwide Company with many locations which SHOULD make transfer reasonably possible for store level staff.
The weight of the Company seems to be shouldered at the Store Management level with awful bonus structure and payout. Payroll hours average 83 (average volume store)to 93(High Volume Store). Key holding staff usually work alone Part-timers are paid minimum wage and given 1 or 2 shifts of about 3.5hours a week.Continue reading
- Current Employee, more than 1 year★★★★★
Great Benefits - Horrible SupportFeb 26, 2023 - Store LeadRecommendCEO ApprovalBusiness Outlook
Excellent benefits for Store Leads, including paid sick days, PTO, quarterly bonuses, et. al. Majority of customers are excellent because we're all gamers there.
Pay is minimal - barely enough for paycheck to paycheck. Biggest issue is lack of support for payroll hours. It's almost always single coverage. SGAs are expected to, while on single coverage, answer phones, assist customers, greet every customer on the floor, take in inventory, do the plan-o-grams, run price changes (average of 100 per day - often topping 400 on a given Sunday/Monday), open the store, close the store, maintain/recover store, perform trades (very time consuming), hit metrics: pro accounts, warranties, trades, pre-owned sales, fulfill Ship from store orders, fulfill pick up in store orders, fulfill same day delivery orders, certain percentage of online sales, reservation (preorder) goals, et. al. They are also expected to control inventory, be loss prevention, and there is a conversion metric in place now that they have to hit. Again, all while on single coverage. Meanwhile, managers are expected to do all that PLUS their managerial duties which are extensive. Again, also on single coverage, no one else working while these things occur.Continue reading
- Former Employee, more than 3 years★★★★★
DM severely gaslighted me and HR went along with it.May 26, 2023 - Assistant ManagerRecommendCEO ApprovalBusiness Outlook
Great nerdy gaming environment. Fun customer banter over Xbox and PlayStation. Somewhat decent discount.
Unattainable goals - too many goals. Gaslighted into thinking I was supported on my decisions. Provided evidence with witnesses and was gaslighted into thinking changes were going to happen then nothing and I was in the wrong.Continue reading
- Former Employee, less than 1 year★★★★★
Worst CompanyApr 12, 2023 - Store Leader in Orlando, FLRecommendCEO ApprovalBusiness Outlook
More often than not you'd work overtime and seldom did the company care. On a side note, it is an easy sales job with little day to day duties (the ones that did have were easy to complete).
This company has no regard for their store staff. Corporate and higher ups are the only ones that may benefit leaving everyone else in the trenches to deal with verbal, sexual, and mental abuse from other coworkers and customers. They have no real method of communication leaving a lot of policy up to interpretation. The pay is horrendous regardless of position of hourly status. As someone who used to shop there for several decades I was disappointed to have become an employee and learn the dark side of this company.Continue reading
- Current Employee, more than 10 years★★★★★
As a platform but not a careerApr 8, 2023 - Anonymous Employee in Los Angeles, CARecommendCEO ApprovalBusiness Outlook
With most jobs you meet great people. Over my 14 year tenure I have met many great people who have come and gone and have been able to sustain friendships out of them over 10+ years. With any corporate ladder - in my opinion working at GameStop it’s best to stay working in stores with customers. Working in stores building a team you love working with is the biggest pro. The events were fun (back in the day) with video game releases. Meeting
Not a company to seek out a career, people will easily turn on you to get a one up in the corporate pool. Most managers are looked as numbers and growth development to help improve areas of opportunity are non-existent. If and when you want to help a manager grow and do better the expectation for turn around is 2 weeks. Not realistic if we want to say we truly care about our people. Working for this organization pre-pandemic was a blast.Continue reading
GameStop Reviews FAQs
GameStop has an overall rating of 2.9 out of 5, based on over 7,443 reviews left anonymously by employees. 30% of employees would recommend working at GameStop to a friend and 17% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
30% of GameStop employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated GameStop 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at GameStop to be workplace, benefits, coworkers and the cons to be career development, senior leadership, management.