GameStop Reviews | Glassdoor

GameStop Reviews

Updated January 22, 2019
3,921 reviews

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3.0
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Recommend to a friend
Approve of CEO
GameStop Interim CEO Daniel A. DeMatteo
Daniel A. DeMatteo
107 Ratings

Employee Reviews

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Pros
  • "video games is the main reason anyone should ever look at working here" (in 478 reviews)

  • "Discount on games and physical items" (in 121 reviews)

Cons
  • "Work life balance was very poor" (in 117 reviews)

  • "Lack of support from upper management" (in 287 reviews)

More Pros and Cons

  1. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Advisor in Pinole, CA
    Current Employee - Guest Advisor in Pinole, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GameStop part-time (Less than a year)

    Pros

    Awesome environment, loved the people I work with, nice regulars, decent hours

    Cons

    Having to sometimes deal with rude customers.


  2. "Loved the Customers and Employees but Very Poor Executive Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Director in Dallas, TX
    Former Employee - Regional Director in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 10 years)

    Pros

    Exciting and fast paced, fun products and passionate employees. Enjoy being in stores, teaching financial and retail concepts, building teamwork, and leading a high energy team.

    Cons

    Very poor CEO whose idea of leadership was turn and burn (managed through fear, constant turnover and manipulation). Thankfully after several years of negative results the board finally terminated him.

    Advice to Management

    Build trust and then listen to your employees; they are the ones closest to the customers and can be wonderful sources of ideas and ways to solve the challenges in the industry.

  3. "Good"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Blue Ash, OH
    Current Employee - Sales Associate in Blue Ash, OH

    I have been working at GameStop part-time (Less than a year)

    Pros

    Have fun everyday and love it

    Cons

    Standing a lot and get tired


  4. "Almost a decade in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than 8 years)

    Pros

    Great company who cares about the employees

    Cons

    Over worked. We have so much to do with little time.


  5. "Loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time

    Pros

    Fun environment and good management and competitive

    Cons

    Weird hours and a low starting pay


  6. "Excellent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Leader
    Current Employee - Assistant Store Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GameStop full-time (More than a year)

    Pros

    This place is a real what you sow environment so you are always compensated for what you do.

    Cons

    Sometimes corporate can lose sight on paying their employees fairly however it rarely happens.


  7. "Game Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Awesome coworkers. Fun atmosphere during midnight. Small discount on everything.

    Cons

    A lot of it is a numbers game on manager roles.

  8. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discounts on games is great

    Cons

    They had low pay here.


  9. "game advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Bayamon, PR
    Current Employee - Game Advisor in Bayamon, PR

    I have been working at GameStop full-time (More than a year)

    Pros

    Discount at the store are ok

    Cons

    not commission based, no initiative.

    Advice to Management

    give commission


  10. "Gamestop is okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Layton, UT
    Current Employee - Assistant Store Manager in Layton, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop full-time (More than 5 years)

    Pros

    The environment is a lot of fun, and the customers aren't usually bad. It's just a fun place to work, because who doesn't like video games.

    Cons

    Management will flop back and forth on really pushing numbers and it's very stressful.

    Advice to Management

    Employees need to be paid more if you re going to have them do so many things. Why is it that my new hires can only come on at 7.25 but then they're expected to balance sales, surveys and guest issues. They can wash dishes for more than that and 1/2 of the stress