Not Worth It Here! - Customer Care Garmin Employee Review

2.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Employee discount, benefits, and your co-workers (most) are good to work with. Supervisors Not so much!

Cons

Supervisors do not take escalated phone calls from Customers, they will expect for you to do your best. Even if they demand a supervisor they make you transfer to voicemail. They expect you to treat the Customer with loyalty and respect but yet they cannot treat their own employee's with a positive attitude! Pay is not worth what the job details intake. No advancements.

Explore other reviews about Garmin

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a great culture.

Cons

I don't have cons to list.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, and I mean great benefits.

Cons

Poor local culture, everybody is in their own clicks and don't deviate from them. Not a huge amount of office friendliness. Not many team building exercises, and qa gets left out of alot. If you're not a developer, you will have a yard time socially. Coffee is the worst I've had at a company ever. Return to office was not handled right, and the wfh policies were written very vague by a local manager, but what they actually wanted was very specific and was not communicated at all(avg of 1 per month over the course of a year). This lead to a problem where I was denied a wfh request to grieve a dead pet because I used wfh 2 weeks earlier to register a new car ( that I got solely for work commute)

See reviews by: Helpful|Rating|Date|All