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Garmin Reviews

Updated February 20, 2018
536 reviews

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3.8
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Garmin President and CEO Clifton Pemble
Clifton Pemble
218 Ratings

536 Employee Reviews

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Pros
Cons
  • Too many meetings with little to no results (in 11 reviews)

  • It depends on people's long term career plan, career path is limited (in 19 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Design Engineer I in Olathe, KS
    Current Employee - Design Engineer I in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garmin full-time (Less than a year)

    Pros

    Comfortable, friendly, good benefits, interesting

    Cons

    Somewhat low pay. Benefits may make up for it.


  2. "Best small tech company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Olathe, KS
    Former Employee - Senior Software Engineer in Olathe, KS
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Garmin full-time (More than 5 years)

    Pros

    Excellent diversity of engineering problems. No matter what you want to work on - its there in the company.

    Cons

    Compensation is low. Career progression was stymied.

    Advice to Management

    Do not have non-technical business people as engineering team leads - thats a pretty stupid idea.

  3. "Great Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Olathe, KS
    Current Employee - Software Engineer in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garmin full-time (Less than a year)

    Pros

    Fair compensation, plenty of groups/clubs to join, great atmosphere, expanding, inter-department cooperation

    Cons

    Not the best promotional system


  4. "Product Support Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support Specialist II in Olathe, KS
    Former Employee - Product Support Specialist II in Olathe, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Garmin full-time (More than 5 years)

    Pros

    Great 401k package, Good paid time off system, Great discount on Garmin products, affordable health care packages, Bonuses for years spent with the company, 40 hr work week M-F so weekends off. Generally get a Christmas bonus. Generally put on a nice winter gala event with free alcoholic beverages.

    Cons

    No path to move up the corporate ladder when working in product support. When I left they offered a tiered system to help with the lack of vertical movement. I had been there long enough I was slotted as a Product Support Specialist II. Was hard to get noticed by anyone in other departments because product support's building was in a satellite office roughly 20 mins away from main campus. Hard to get raises because you are told things are not performance based yet they were. Takes long time to fix issues over phone with P.N.D.'s (Personal Navigational Devices) specifically when most customers are not tech savvy to begin with. Was good working here the first couple of years but then with the advent of all free items on android and apple stores customers became very unwilling to be worked with and expected something for nothing. Constantly told you are the front line of defense and we are charged with up holding the Garmin name yet you are paid the least and have the hardest job. Constantly told by management this position is not a foot in the door position so you can work over at headquarters and have a good job but customer service is the career path chosen. Also they tout that vertical integration is waht they do yet they hire people from the outside to be in managment. Being a manager of customer service is not hard and should be awarded to someone who has been with the company for a long time. (managers tend to be lazy and they form a good ol' boy club and if you get on the bad side you generally aren't gonna go anywhere.)

    Advice to Management

    Figure out a way to pay your employees more. Stop hiring outside people to be customer service management and vertically integrate. Could stop doing the winter party and just use that as another bonus check.


  5. "Good experience but no advancements. If you work at the call center, you are NOT at Garmin."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support French in Olathe, KS
    Former Employee - Product Support French in Olathe, KS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Garmin full-time (More than a year)

    Pros

    Company perks and employee discounts. 401k contributions are good. Engineers get the best treatment. The call center is at a different address than the head quarters.

    Cons

    No advancements unless you know somebody who knows somebody. Lots of expectations but very low pay. Mane changes in the organization but nothing that benefits the employees. Micromanagement among supervisor is a very common thing and highly valued by management.

    Advice to Management

    There are lot of call centers out there, what makes you better? Think about that.


  6. "Good Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Product Support in Salem, OR
    Current Employee - Product Support in Salem, OR
    Recommends
    Positive Outlook

    I have been working at Garmin full-time (More than 5 years)

    Pros

    If you like customer service and identifying and solving problems, the support department is great.

    Cons

    Vertical promotion is a bit tricky, but if you work hard and take care of the customer you'll do just fine.


  7. "Software Support Tech 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Support III in Salem, OR
    Current Employee - Software Support III in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garmin full-time (More than 8 years)

    Pros

    Great benefits and friendly people

    Cons

    Hard to move up out of the call center

    Advice to Management

    Make a better promotion path

  8. "Software Engineer Internship"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working on the devices and/or mobile applications is very rewarding because you know that what you're doing will go into the hands of a lot of people.

    Cons

    From my friends that worked in testing aircraft software, they said the mod tests using C was pretty boring (but it's work that needs to get done).

    Working in a closed office without windows is not for everyone.


  9. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Garmin full-time

    Pros

    Intern program makes students socialize and created a college like environment, Garmin is also getting an additional facility that seems will help innovate some of the office spaces

    Cons

    Overall, there was some confusion with what my role on the team was, but was made clear by end of internship


  10. Helpful (4)

    "Great benefits, but the company often takes advantage of hard-working employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Olathe, KS
    Former Employee - Project Manager in Olathe, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Garmin full-time (More than 10 years)

    Pros

    Excellent benefits (especially retirement)
    Casual work environment
    People who know their stuff
    Cool products - more job satisfaction when you know you're working on something interesting
    Interesting opportunities

    Cons

    As with any work environment, it all depends on who you work for and with. If you work with and/or for. There are constant reorganizations within the company. I was there for 10 years and had 8 different managers in that time. There are a lot of people that work very hard, but some employees seem to skate by without any repercussions.

    Job responsibilities are very broad and it's easy to take on more than an individual can handle, and management does little to help ease the workload or help those who are overworked. They rely heavily on their great workers, who often end up being the only person who knows the ins and outs of different systems. When an employee leaves the company there is often a big gap. It's filled when the company moves on to a new technology and abandons the old one, so it doesn't seem to impact the company for long overall, but it makes already overworked employees experience a lot more stress.

    The company has worked to give more opportunities for upward advancement, but new positions are often filled by handpicked individuals.

    Advice to Management

    Listen to employees and offer feedback more than just during yearly reviews. Set expectations and champion your employees.

    Senior management is out of touch with its employees and often hinders progress by overlooking pain points that cause a lot of extra work. Maintenance activities suffer when everyone is pulled into the new hot project causing major issues later down the line.


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