Pros
Commission for auto-renewal deals is a nice surprise
Cons
Extreme levels of micro-management, no autonomy and very prescriptive. Past-experience counts for nothing, you must do everything the Gartner way, including endless decks that no senior leaders have time to look at, as well as repetitive internal meetings where you repeat the same account updates over and over...... and over again. Most managers there have no experience of coaching experienced hires from outside of Gartner, nor are they flexible with their management style. They are not open to feedback or improving processes that hinder growth or would ease the admin burden. My manager was very lazy and wouldn't even cover my client meeting or send an occasional email when I was off sick. In fact I'm not sure what he did other than put together reports for senior management, after interrogating you for the same info he asked you for just 2 days ago. He was also always offline at 5pm prompt .....unlike his team. Gartner is an ambitious, high-performance company but good performance and hitting metrics is only achievable if you have a decent territory, but favouritism is shown to those who have been there for many years - anyone new to the business gets scrappy accounts and challenging markets that no one else wants, (applies to AEs & BDs). Gartner only measures success by quantity rather than quality e.g. landing many sales calls rather than converting them, any title or role will do than actually with a senior leader. Once a month they do 'Blitz Day' where each AE & BD needs to hit the phones to try and land sales meetings - it's a competition between the different functions, but no one validates the metrics and everyone sandbags (i.e. log meetings from earlier in the week), but the managers believe you are being successful if you are seen to be hitting these metrics. AEs be prepared to do cold-calling and cold-emailing aka spamming prospects. No lead-gen mechanism in place and low to no-marketing leads, so you need to account manage, whitespace and prospect alone. They also do not provide the AEs with any external sales databases, so you have to pay for your own access if you want to obtain phone numbers and emails. Go figure?! Work/life-balance is non-existent at Gartner and stress-levels are always high. No flexible working hours in Sales either - you must work 8.30 to 5pm. No annual leave (not even a day) in the last 2 weeks of each quarter and absolutely no leave allowed in December - yep the ENTIRE DECEMBER bar Christmas day and Boxing day - they don't tell you that in your interview! Wake up Gartner - times have changed - work/life balance and mental health are important! Whilst there appears to be good gender diversity in senior management, it is very noticeable that there is NO ETHNIC DIVERSITY IN MANAGEMENT OR LEADERSHIP. Most new hires seem to leave within 2 years so there is not a healthy, diverse mix of experience either, instead you have people who have been there for years that laugh at you when you try to suggest improvements. If you are willing to 'assimilate to the borg' and be part of the Collective' (google this star-trek reference because it is so accurate), then Gartner is the right place for you.