Sales Roles - Anonymous employee Gartner Employee Review

2.0
Jan 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gartner has a strong brand, employing intelligent analysts and executive partners .

Cons

Gartner has a strong brand and ability to delivery to clients, but the '80's style' sales management is floored and having a negative effect on the client relationships. There is a 'management click' and if you want to progress you have to move roles every two years. You will be trained to win deals and drop accounts. There is a lot of talk about client experience and value, but in reality you are expected to constantly push and ask for sales growth before establishing value. There is an expectation that you should be pushy and aggressive with your clients. The sales environment is old school with inexperienced sales leaders that have often never managed before or worked outside of Gartner. Many have grown up internally and some promoted for aggressive client and colleague behaviour. The sales environment internally has been compared with ‘double glazing’ sales tactics. This company is not recommended for enterprise level sales professionals. Attrition rates have been high in 2015 compared to previous years, with many sales and analysts leaving and poor overall sales results in the UK. .

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2.0
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Pros

Remote work and great benefits

Cons

Compensation consistently lags behind market standards, and the culture suffers from entrenched favoritism that undermines any sense of meritocracy. Certain managers routinely elevate friends they’ve brought into the organization, creating an inner circle dynamic that erodes trust and team cohesion. Decision‑making often feels politically driven rather than performance‑driven, and it shows in how accounts are assigned and supported. There is a noticeable lack of operational understanding at the middle‑management level, particularly around how to structure books of business that give reps a fair shot at success. The result is predictable: widespread underperformance, constant turnover, and a region where hitting quota has become the exception rather than the norm.

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