Good beginning in Help Desk world - Geek Squad Remote Support Agent Geek Squad Employee Review

It is a good fast pace environment and there is always something to do there

There are no cons in my opinion

Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.