Negative environment and constant management misteps - Anonymous employee GoCardless Employee Review

GoCardless is the worst environment I have ever worked in. The atmosphere at the company was toxic and the company is full of negative people. Management had no direction and were constantly changing strategy without any thought given to how this would affect the company. Communication was a joke, with management giving timelines which they did not stick to, and refusing to address or mention the reasons for this, instead hoping this would not be noticed and that the issue would just go away. Middle management is full of ego, which was surprising given the lack of competence at this level and a lack of ability to manage teams. There are a number of toxic people in this level, who continue to be praised even when their embarrassing behaviour has been brought up to senior management on numerous occasions. The company has a lot of cliques and very often the only way to progress is to be part of these groups, with poor performance and behaviour ignored if you have a strong relationship with certain people. Very few people seem to have direction, and the company is full of people trying to make themselves look good while paying little attention to creating a good environment and doing meaningful work. This goes for all levels of the company.