GoCardless reviews

3.7

68% would recommend to a friend

(322 total reviews)

Hiroki Takeuchi

86% approve of CEO

50% positive business outlook

GoCardless has an employee rating of 3.7 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoCardless employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

322 reviews
1.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay if you don’t expect anything else

Cons

- No growth here, few UK sdrs but really none make it to AE n ones who do take 2.5-3 yrs - Zero accountability from Mgmt. they pit SDRS against one n other and offer prizes but do not follow through - Lots of middle mgmt act more like supervisors - sdr managers and global director promote call center chop shop w lots of favoritism and no care for Indiv ideas - Tech is not proven but there very ambitious - very hard product to sell & and impossible to hit targets - aloof people team - not guarding lower level employees against nepotism and mistreatment

3.0
Jun 2, 2025

Good culture but not going anywhere

Recommend
CEO approval
Business Outlook

Pros

Everyone is really kind and helpful. People stay for the company culture.

Cons

Absolutely no upward mobility. No promotions or raises. The company is in a tough spot financially. It's very sellable but customer retention and growth is a major problem and no one has the answers to solve for it.

avatar
GoCardless Response
10mo
Thank you for your candid feedback and for your years with GoCardless. We're truly glad to hear that you experienced a kind and helpful culture, and that our team environment was a highlight during your time with us. We understand your concerns regarding career progression and the challenges faced by our US team. We also recognise the importance of seamless cross-geo support and are continually striving to improve our operational efficiency to better empower our sales teams worldwide. We wish you all the best in your future endeavours.
Viewing 1 - 3 of 322 Reviews

Glassdoor has 353 GoCardless reviews submitted anonymously by GoCardless employees. Read employee reviews and ratings on Glassdoor to decide if GoCardless is right for you.