Pros
High bonus potential - top 5% of company makes between 60-150K a year for a call center job Free health insurance for employee only Decent 401K matching Some really cool people work here, most of them are leaving or have already left People in corporate live the good life Job is easy as hell.
Cons
Just thinking about the place gives me a ton of anxiety so.... Yep, it's a call center - loud, uncomfortable, unhealthy, impossible to not bring the stress home. Corporate is always hired externally. The days of internal promotions into corporate are over. If you are in sales, you will always be in sales. Only 2 15min breaks and a 30min lunch. Otherwise you are OBLIGATED to be on the phones for 7hours and 24minutes. If you dip beneath this average for long enough you are fired. That's always fun to watch management chitchat/watch movies in their office/take 2 hour lunches all day when you can't even move!! That being said, leadership loves to initiate witchhunts - especially towards more intelligent, higher performing people. The losers up top want to keep their cushy positions! You will get burnt out very fast - I've heard of multiple suicides/sudden deaths over the past 2 years. Someone left the Tempe building on his lunch one day and blew his head off. Other people just drop dead. The customers are "special" and are getting more entitled by the month. Have fun getting screamed at by someone who thinks you are their slave because they bought something for $12. You have to get permission to leave your desk to ask questions. Like in kindergarten. Have fun buying new clothes for the inevitable 10-50lb weight gain. Lots of people come to work high because it's so stressful. HR is completely worthless. Most of the time it's better to read through the policies and do your own research. If you are a woman, forget getting promoted into leadership unless you play the game really well (or are willing to be in an entry level position for 3x as long as the guys).