GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated August 19, 2018
1,038 reviews

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3.5
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GoDaddy CEO Scott Wagner
Scott Wagner
59 Ratings

1,038 Employee Reviews

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Pros
  • "Great Benefits for those that use them" (in 122 reviews)

  • "Good pay - Good benefits - Nicer offices - On-campus gyms - Subsidized Meals - External perks, ie: Travel Discounts" (in 57 reviews)

Cons
  • "Stressful call center environment" (in 57 reviews)

  • "Upper management doesn't care about employees, anonymous surveys are ignored when asked "what could we do better" (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Great Company...Awesome leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great culture, vision, and leadership. Awesome benefits. Really a company that has reinvented its brand as being now the leader of small business services hub.

    Cons

    Not really a whole lot of "cons" to speak of. Really believe they're a great company with a lot of solid benefits to working there. Excellent leadership.

    GoDaddy Response

    Apr 24, 2018 – Employment Brand

    Thank you for taking the time to leave a review! We are proud to have reinvented ourselves and worked hard to become exactly that, the leader of small business services.


  2. "Small / Medium Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Support in Gilbert, AZ
    Current Employee - Sales and Support in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    The culture, opportunity, and skills to apply to any job and life situation

    Cons

    Expectation sometimes, schedule, working holidays

    Advice to Management

    N/A

    GoDaddy Response

    May 3, 2018 – Employment Brand

    Thank you for taking the time to leave a review, we truly appreciate it!We do our best to provide an awesome culture and opportunities that apply to all walks. While we know expectation and metrics... More

  3. "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carlsbad, CA
    Current Employee - Anonymous Employee in Carlsbad, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than a year)

    Pros

    One of the best companies to work for.
    > Great career advancement opportunities.
    > Lots of benefits - such as bonuses, ESPP, travel opportunities to conferences you care about, holiday party, yearly increases and free health insurance for employees.
    > Pay equality based on skills and years of experience regardless of gender
    > Has a variety of programs that support fitness, charity works, gender equality, veterans, minorities and others.
    > Company culture is great - no judgements, you can just be yourself; teamwork comes naturally; if you need help, you can easily get it.
    > Unlimited time off.

    Cons

    When I started working for GD - it would take some time for me to receive an equipment I ordered but even that has gotten better.


  4. "iOS Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy full-time

    Pros

    There's a lot of great people there

    Cons

    Company views compiled languages as a second class citizen. Has really struggled to understand native mobile development, UI/UX, best practices, application scope, etc


  5. "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Washington, DC
    Current Employee - Administrative in Washington, DC

    I have been working at GoDaddy part-time (Less than a year)

    Pros

    Rewarding place to work at

    Cons

    Don’t have anything bad to say


  6. "CDT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time (Less than a year)

    Pros

    Great potential income, food trucks subsidized by company

    Cons

    97% of clocked in time on the phone, no time to research before the call or wrap up after the call

    Advice to Management

    Train on speed and 1 call close, train new classes through O365 software so that they know the benefits of it

    GoDaddy Response

    Aug 16, 2018 – Customer Care Operations Director

    The goal of our Care organization is to provide a consistent customer experience and a big part of that is how quickly we answer the phone. We require our Care team members to be available for... More


  7. "Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy full-time

    Pros

    Competitive pay, get people management experience early on, minimum travel

    Cons

    Long hours, frequently work nights and weekends

  8. "Hosting Pros Only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hosting Sales in Tempe, AZ
    Current Employee - Hosting Sales in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    Culture, Flexibility, Advancement, Coworkers, Customers, Projects, Many Departments to go to.

    Cons

    Sales requirements may be a large hurdle for the technically inclined. If you would rather walk every customer through every solution they call about you are missing the point. Get them the information they need in an email and get them the products they need, then move on. If you spend too much time with each customer you're not likely to make your sales quotas.

    Advice to Management

    Source Talent into appropriate roles to meet the needs of customers.


  9. Helpful (1)

    "Going down hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Approves of CEO

    I worked at GoDaddy full-time (More than 5 years)

    Pros

    Great opportunity to make money

    Cons

    Changes are and have always been part of this culture, which I was fine with. Fast forward 5 years after employment after becoming public decisions are made with employees in the back burner now all decisions are made with share holders in mind.


  10. "INHEBRAITES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Hiawatha, IA
    Current Employee - Sales Consultant in Hiawatha, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    benefits (they cut you soon of), commissions (they continue to lower)

    Cons

    absolutely one of the most undefined, bigoted, manipulating, compulsively bittersweet, unrealistic companies to work for. they favor others on case by case situations to deviate from said policies to hopefully maintain consistency throughout. they provide sewage, they’re inconsistent, look for the next quick buck, try to keep head above ground while making employees take full advantage of what makes them a company, their CUSTOMERS. it doesn’t matter where you came from, the lack of background you may or may not have, they want money, and for you to have the intelligence they want to manipulate their system. good luck

    Advice to Management

    eat me.


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