GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated April 22, 2018
1,001 reviews

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3.5
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GoDaddy CEO Scott Wagner
Scott Wagner
37 Ratings

1,001 Employee Reviews

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Pros
  • Great Benefits for those that use them (in 121 reviews)

  • Good pay - Good benefits - Nicer offices - On-campus gyms - Subsidized Meals - External perks, ie: Travel Discounts (in 57 reviews)

Cons
  • Stressful call center environment (in 56 reviews)

  • Upper management doesn't care about employees, anonymous surveys are ignored when asked "what could we do better (in 32 reviews)

More Pros and Cons

  1. "Great Company...Awesome leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great culture, vision, and leadership. Awesome benefits. Really a company that has reinvented its brand as being now the leader of small business services hub.

    Cons

    Not really a whole lot of "cons" to speak of. Really believe they're a great company with a lot of solid benefits to working there. Excellent leadership.


  2. "A fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Reliability Engineer in Tempe, AZ
    Current Employee - Site Reliability Engineer in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 8 years)

    Pros

    Fun, open, and accepting culture. Great healthcare and other benefits. A great place for your first job in IT

    Cons

    Below average compensation. Unclear career paths. Lack of mentorship. Rarely pays to send employees to conferences or training seminars. Teams often have barely enough headcount to handle their day to day tasks

    Advice to Management

    Invest in your employees if you want them to invest in you. Excess headcount costs more up front, but pays large dividends over time

  3. "Great Opportunities Outside of IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great amenities, great opportunities for developers, amazing growth

    Cons

    Lack of focus in infrastructure technology, tends to get less headcount and resources than developers do-- beware of paybands!

    Advice to Management

    Evaluate where your IT sits with pay and workload, and headcount allocation. You'll see attrition there otherwise.


  4. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    The people you work with are great and motivated people that want to work together to make the company successful.

    Cons

    Drastic change is always happening, without enough time between major changes to truly see their effects.


  5. Helpful (1)

    "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership in Tempe, AZ
    Former Employee - Leadership in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 8 years)

    Pros

    I spent over 8 years working for GoDaddy. Although I initially told myself I would never work for another call center, these guys kept me around. The culture we created was unmatched. For someone like me who was not a tech person, it took a while to get used to the job. However, the support and training staff do an amazing job to get you on track. You have to want it though, it doesn't come to you without a little effort. Amazing incentives program...they have a lot of fun. Lots of opportunity to move up and move around.

    Cons

    No jobs for domestic bilingual individuals where you can utilize your second language, unless you speak French. 24/7 environment means you will need to be ready to work some holidays.

    Advice to Management

    Continue to listen to your employees. They are on the front lines day to day, so they have a real say in what will continue to drive a winning culture. Keep up with the incentives, it really makes work fun.


  6. "The BEST company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CopyWriter in Kirkland, WA
    Current Employee - Senior CopyWriter in Kirkland, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    Most here seem comfortable with their work and their place in the company.
    They reel in very talented people.
    Strong grasp of UX principles and execution.
    Catered lunches daily.
    Nice work location, near a boating pier!
    Their brand purpose is to help small businesses prosper.

    Cons

    Seriously, no "cons" come to mind.

    Advice to Management

    Keep it up, keep doing whatever you're doing that makes this a great place to work and a company culture that is amazing.


  7. Helpful (1)

    "Used to be a good place to work. Things changed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Chandler, AZ
    Former Employee - Business Consultant in Chandler, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (Less than a year)

    Pros

    Benefits, that’s really it.

    Holiday party was cool. Pay is decent.

    Subsidized lunches, but not really healthy options, greasy food trucks.

    Cons

    They just want to you to sell, sell, sell.

    Sales metrics too high, they reward the sleaziest reps.

    They call it consulting, but it’s just bull.

    Advice to Management

    None.

  8. "It was a good time when I was there..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GoDaddy full-time

    Pros

    You could make a lot of money if you are good at sales. The best holiday party I've ever attended in my life.

    Cons

    This is a sales job, tech support and actually helping customers is secondary. I've seen people let go who truly wanted to help but couldn't turn it into a sale.
    You will be asked by angry customers to fix problems beyond your control. Example would be Wordpress. This is not a GoDaddy product, but since a few people know how to troubleshoot, entitled customers will call and expect you to fix their mistakes. You will have to deal with verbal abuse. I found out turning the volume down in headphones on those people helps out a lot. If a customer asks to speak to a manager, your manager will do everything in their power to NOT take the call and force you to deal with it. You can not hang up on a rude, angry customer. They will tie up your line until you find a way out of it. I actually figured out two ways to disconnect on these people and I was never caught. This was my experience.

    Advice to Management

    Bring back Bob Parsons.


  9. "C3 Sales and Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at GoDaddy part-time

    Pros

    Good hours, pay and benefits

    Cons

    Pressure to meet crazy metrics and loose your job is sales goals are not met

    Advice to Management

    PROVIDE MORE TRAINING ON PRODUCTS SOLD


  10. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Engineer
    Current Employee - User Experience Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    GoDaddy takes great care of their employees and has incredible customer service.

    Cons

    GoDaddy products tend to have feature bloat and could benefit from having a stronger product vision.


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