GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated October 15, 2018
1,068 reviews

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3.5
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GoDaddy CEO Scott Wagner
Scott Wagner
81 Ratings

1,068 Employee Reviews

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Pros
  • "I have found a fantastic mentor/sponsor and love the flexible work culture - including the great benefits package" (in 125 reviews)

  • "Good pay - Good benefits - Nicer offices - On-campus gyms - Subsidized Meals - External perks, ie: Travel Discounts" (in 58 reviews)

Cons
  • "Stressful call center environment" (in 60 reviews)

  • "Upper management doesn't care about employees, anonymous surveys are ignored when asked "what could we do better" (in 33 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Great Company...Awesome leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great culture, vision, and leadership. Awesome benefits. Really a company that has reinvented its brand as being now the leader of small business services hub.

    Cons

    Not really a whole lot of "cons" to speak of. Really believe they're a great company with a lot of solid benefits to working there. Excellent leadership.

    GoDaddy Response

    Apr 24, 2018 – Employment Brand

    Thank you for taking the time to leave a review! We are proud to have reinvented ourselves and worked hard to become exactly that, the leader of small business services.


  2. Helpful (2)

    "Hidden gem!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Sunnyvale, CA
    Current Employee - Senior Product Manager in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    I cannot say more positive things about my time at GoDaddy so far. I am recognized for what I do well and am rewarded with opportunities to continue growing in my career here. I have found a fantastic mentor/sponsor and love the flexible work culture - including the great benefits package.

    Cons

    Pay package could be more competitive

    Advice to Management

    Promote more women into leadership positions

  3. "Go Go GoDaddy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Scottsdale, AZ
    Current Employee - Vice President in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Growing business with tons of opportunity, nice perks, competent leadership

    Cons

    The amount of work needed to modernize the business to align for its new strategy along with the aggressive global growth plans made it extremely difficult to achieve any kind of work life balance. Combine that with being thrifty in hiring caused a lot of employee dissatisfaction.


  4. "Customer Consultant and Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Consultant and Sales in Phoenix, AZ
    Current Employee - Customer Consultant and Sales in Phoenix, AZ

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    Salary, benefits, and hours, overtime

    Cons

    Metrics, customer service, technical issues


  5. "Worked there a long time ago..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    It was a positive culture that provided opportunities for learning, and professional development.

    Cons

    At the time all the shakeups with the company going public made it stressful to work there.


  6. "A company that wants you to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than a year)

    Pros

    Having worked on both the sales and corporate side, my experience at GoDaddy has been great. I love working here! Yes, sales are important and meeting your target metrics is critical. However, leadership emphasizes the need to do what's best for the customer -- and only selling them what they actually need. You're given routine trainings and meetings with team leaders, designed to help you continually improve. GoDaddy tries to cultivate a culture of transparency with leadership's open discussion of employee feedback.

    Cons

    Working in a call center is stressful, but GoDaddy creates a great sense of team camaraderie that helps you survive and enjoy your time.

    Advice to Management

    Find more ways to bridge the technical corporate/customer care divides.


  7. "Customer Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (Less than a year)

    Pros

    Lunch was awesome and only $2 daily. Health insurance was free unless you are a harming your body with cigarettes

    Cons

    It's shift work if you. If you want to work m-f you need a corporate rather than a sales or tech support position

    Advice to Management

    I experienced no problem with management, so I cannot voice an opinion here..

  8. "What its like"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Cedar Rapids, IA
    Current Employee - Customer Care Representative in Cedar Rapids, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Atmosphere is excellenet, company listens to its employees, room to move up.

    Cons

    Pay is decent, Constantly changing job scope, Little to no time off the phones.

    Advice to Management

    Manager reviews more often.


  9. "Moving Forward with Great vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hosting Support in Gilbert, AZ
    Current Employee - Hosting Support in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    Change is constant, if you don't like to change, don't apply.
    The company seeks to improve the lives of small business owners through a comprehensive suite of products.
    Benefits are good.
    pay is good.
    vacation time is fantastic. 6 weeks after 4 years of employment.

    Cons

    Not all leaders are open to suggestions about system improvements.
    there is no path to move from support side to technical side once education is procured.
    Time is limited to experience other departments when the company is busy. If you are in an understaffed department this may mean there is no time for experiencing other departments.

    Advice to Management

    Improve the capabilities for job movements into Technical Corporate. Otherwise the company becomes a training ground for other companies and you lose intelligent, ambitious employees.


  10. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits. Nice perks. Decent pay. (was better when I first started)

    Cons

    Pay gradually decreased because they went public.

    Advice to Management

    Be transparent


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