GoDaddy Reviews | Glassdoor

GoDaddy Reviews

Updated November 20, 2017
918 reviews

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3.6
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GoDaddy CEO Blake Irving
Blake Irving
519 Ratings

918 Employee Reviews

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Pros
  • Great Benefits for those that use them (in 115 reviews)

  • Good pay - Good benefits - Nicer offices - On-campus gyms - Subsidized Meals - External perks, ie: Travel Discounts (in 57 reviews)

Cons
  • Its a call center job for the most part (in 56 reviews)

  • upper management seems less and less transparent over time (in 28 reviews)

More Pros and Cons

  1. "Work experience there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Great culture, challenging work, good business impact, awesome customer care, great people

    Cons

    A lot of legacy systems, tight budget, very distributed team, somewhat fragmented, Ok benefits

    Advice to Management

    Need better business alignment across the company, more cross-functional collaborations, better connections with people in different locations, more development in the international markets.


  2. "Sale and Support Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tempe, AZ
    Current Employee - Sales Associate in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great culture, pay, training, management, tools, amenities.

    Cons

    Not a clear roadmap and response/follow up on moving up or into different departments

    Advice to Management

    Fix my 1 con

  3. "Sales and support consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Hiawatha, IA
    Former Employee - Sales Representative in Hiawatha, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy part-time

    Pros

    Good pay, benefits and atmosphere.

    Cons

    None really except parking could be difficult.

    Advice to Management

    Keep looking at the individual and not just numbers of workforce.

    GoDaddy Response

    Nov 19, 2017 – Director

    Thanks so much for the review! We're so happy that you seemed to enjoy your time with us! We take a lot of pride in working both on providing a great service to our customers, as well as making sure... More


  4. "Great benefits and great platform to start a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Lead in Gilbert, AZ
    Current Employee - Tech Lead in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    This is a great place to get your feet wet in the tech industry. If you can survive the phones to move up and on, there is a lot of potential within this company. Great benefits. Phone bonus can pay well if you hit your sales numbers. Fantastic social culture. Easy to get to entry level management.

    Cons

    Company trains you to sell, not teaching how to troubleshoot the products you support. The company spends most of its time in training preparing the agent to hit daily sales quotas. Pay is well below industry standard for tech positions. Very rare to actually get furthered training on the products supported. Internal documentation is a mess, very outdated and unmanaged system.

    Advice to Management

    Please do not loose the actual focus on the technology. There is a balance to offer affordable technologies without losing vision for long term objectives in cutting edge tech. Dont get too far behind the future curve.


  5. "Long time veteran"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time

    Pros

    Fun, Everchanging environment. Customers are great, Employees are unique. Great facilities

    Cons

    I've not had any bad experiences in 14 years

    GoDaddy Response

    Nov 13, 2017 – Employment Brand

    First off let us stop for a second and thank you, as well as the many others that have made the ultimate sacrifice to serve their country and it's freedom. Second of all, wow 14 years! You are... More


  6. "The good, the bad, and the ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Tempe, AZ
    Former Employee - Customer Service and Sales Representative in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than a year)

    Pros

    Fun environment, great buildings, fair amount of freedom.

    Cons

    Sales and tech support are mixed. Upper Management can't make up their minds on how/where to set metrics.

    Advice to Management

    Don't penalize people for helping others when supervisors are not available.


  7. Helpful (1)

    "Exceeding expectations!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Scottsdale, AZ
    Current Employee - Senior Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    - Freedom to do your best work and contribute ideas from day one
    - great benefits, time off, parental leave
    - Work hard play hard is engrained in the culture
    - awesome "day to day" perks like subsidized lunch and no dress code

    Cons

    - haven't found any yet!

    Advice to Management

    Keep excitement and momentum strong throughout CEO transition

  8. "Great benefits, bad middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Great benefits, good culture and flexible work environment

    Cons

    Don't always put qualified people in charge, preferential treatment given to some, HR sides with company, not employees

    Advice to Management

    Certain middle managers need major training and improved people skills. They "manage up" so upper management doesn't realize how bad they treat others.

    GoDaddy Response

    Nov 19, 2017 – Director

    Thanks so much for taking the time to provide your insight! I'm thrilled that you are enjoying your time with us in Care! I hope you'll reach out to myself, or others in leadership, to address some... More


  9. "Good Experience if you starting you career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Tempe, AZ
    Former Employee - Sales Support Specialist in Tempe, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GoDaddy full-time (More than a year)

    Pros

    Good benefits;
    Casual dress code;
    Nice office;

    Cons

    Micromanagement;
    All customer care positions are sales driving, even thought I was in a technical support position, you are expected to offer products in ever single call

    GoDaddy Response

    Nov 19, 2017 – Director

    We appreciate you taking the time to provide some feedback, and wish you the best in your next endeavor. We take a ton of pride in having consultative conversations with our customers after taking... More


  10. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time

    Pros

    good pay and benefits and fun people to work with

    Cons

    company went public and are cutting out holiday party perks etc


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