Not the most transparent company - Licensed Health Insurance Agent GoHealth Employee Review

all leads are 'warm outbound' calls, meaning we receive calls, but Tier 1 agents call them for us. When we get the call, it feels like inbound, but isn't. Most people we speak to have no idea why they were contacted, which makes selling a plan quite difficult. The leads are terrible, the ads are scammy and misleading. It's an incredibly difficult job. They also do layoffs each year, and swear they won't. The mandated overtime is completely unreasonable during AEP season, we're talking FORCED 11 hour days or more (and more is heavily encouraged) and both weekend days. No work life balance at this job at all. No mention of this during interviews, although they'll swear they divulged it. They did not. The training is thorough, but in no way prepares you for the realities of the day to day job. No mention of how the leads come to the agent, no mention of the outbound nature of the calls. It's essentially all outbound, but you won't know it until you're in production. It would be nice for one company out there to be honest with prospective employees, so we can decide whether or not to sign on. Because GoHealth holds your appointments hostage for 6 months after you leave the company, which makes it impossible to get another insurance agent job. Steer clear. It's not worth it.