GoHealth 228 Reviews | Glassdoor

GoHealth Reviews

Updated February 11, 2017
228 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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8 Ratings

228 Employee Reviews

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Pros
  • They are very flexible with time off and there dress code is casual witch i love (in 24 reviews)

  • Nice commute, and very flexible call center (in 13 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Medicare Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Adviser in Charlotte, NC
    Former Employee - Benefits Adviser in Charlotte, NC
    Doesn't Recommend

    I worked at GoHealth full-time (Less than a year)

    Pros

    Casual atmosphere, fun people to work with.

    Cons

    You are literally tied to the desk, the pay is not that great, and they change your schedule all the time so that you can't make plans.


  2. "Benefit Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great Company to work, Relaxed casual enviroment , Decent salary with commission.

    Cons

    I really have nothing bad to say about the company

    Advice to Management

    Very friendly, helpful and knowlegable management


  3. "Screener"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at GoHealth part-time

    Pros

    Open opportunities for employment. Foot inthe door with selling insurance.

    Cons

    Seasonal position with the possibility of full time at Jan

    Advice to Management

    Friendly


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  5. "Benefit Adviser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Neutral Outlook

    I have been working at GoHealth full-time (Less than a year)

    Pros

    Its an ok company to work with to gain experience

    Cons

    not very much room for growth

    Advice to Management

    Train your employees better before putting them on the phones, get a little more organized


  6. "GoHealth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at GoHealth full-time (More than a year)

    Pros

    Management allows you to take on a lot of different projects, and gain experience in many different areas very fast. It is easy to build relationships across different departments. It's fast paced working environment provides opportunities for professional growth.

    Cons

    GoHealth experienced rapid growth in a very short amount of time, and I think the company as a whole is still settling in to its new structure.


  7. Helpful (1)

    "Producer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    None. You'll find something better!!

    Cons

    Let me train and pass all tests .. Better than anyone...then declined to keep me employed!!!

    Advice to Management

    Keep your promises and don't hang out staff to dry


  8. "Benefits Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Laid back causal dress code

    Cons

    point system is ridiculous you can get fired for unexpected life events by being late or absent


  9. "It's an ok company for young people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Specialist in Charlotte, NC
    Current Employee - Enrollment Specialist in Charlotte, NC
    Recommends

    I have been working at GoHealth full-time (Less than a year)

    Pros

    they work with you for the most part with schedules, and they do give food about every two week to the entire floor. Oh and you get 30 minutes personal time on top of a 30 minute lunch.

    Cons

    some of management/sales lead are messy (like to sit around and talk about employees out loud), its not a challenging job (which can be good for some)

    Advice to Management

    Require everyone (mainly enrollment specialist) go through a reading test of some sort to make sure they are qualified. Hire more professional sales leads. Keep everyone updated with the end dates of their seasonal positions, so they know if they should be looking for other jobs after the season.


  10. Helpful (3)

    "They are liars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Advisor in Charlotte, NC
    Former Employee - Benefits Advisor in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    I worked at GoHealth full-time (Less than a year)

    Pros

    The only reason to work here is because you need a job.

    Cons

    When we were hired they never would tell us our commmision. I know why. They take your commisions. My campaign paid 11.00 an hour, and 10.49 for major medical apps, and 2.49 for dental apps. They take your commisions for compliance and attendence. One unexcused absence is 10 points which means you lose .25 percent commission. They will not train you well. I was on the phone for only two weeks and commisions tooken without training. The managers sleep with employees, I have proof. They give positions to who they like. My co worker and I were in the top 5 percent and they laid us off. That's because any one that disagrees with the company got laid off or terminated.

    Advice to Management

    You all need to stop covering up for each other.


  11. Helpful (2)

    "Unfair Pratices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Benefit Advisor in Chicago, IL
    Former Employee - Seasonal Benefit Advisor in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at GoHealth (More than a year)

    Pros

    Will pay for your licenses to sell health and life insurances.

    Cons

    Unfair commission payments, rude disrespectful co workers, untrained, non caring managers, inept Human Resources, loud ventilation system, long hours, rude customers

    Advice to Management

    Take responsibility and control of the call center, pay agents fairly and be accountable for your errors!



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